Horrible experience as the tour got cancelled at the last moment and we just got a mere sms, not even a call.
Had the tour operater informed us in the prior day than we would have done some other plans etc but we wasted our full day.
I request VIATOR with whom i did the above reservation to take note of this so that travellers are not given a rude shock.
Hello, so sorry to hear about your experience. We do state in our information of the tour on the page that our tours can be cancelled a minimum of 2 hours before hand. We only cancel if necessary. We always reschedule our tours that are cancelled, we did offer but it happened to be not possible due to customer availability in the city. Again, so sorry for this experience!
First of all, James is a wonderful guide and host for your day. His expert knowledge of mountaineering and of the Highlands in general make for an outstanding experience. The actual hike was truly memorable, challenging, and astonishingly beautiful. Recommend 100%!
Garantimos o menor preço para as mais de 200 mil experiências que vendemos. Se você encontrar o mesmo produto com um valor mais baixo até três dias após a reserva ou quando já estiver no destino, reembolsaremos a diferença.
Reúna as informações
Reúna o número de reserva ou número de referência do itinerário da Viator e a prova que você encontrou um preço mais baixo.