Dear Chad we highly appreciate all the reviews either excellent ones or bad ones.
First of all we are terrible sorry because we didn't fulfilled your expectations.
Our company with over 20 years of experience and 5 stars rated since many years is providing is providing tours and expeditions. So we have a great variety of options to do in the jungle. We encourage all our guests to read very well before coming. A tour is more relaxed, comfortable, with private rooms and bathrooms. In the other side the expeditions are less comfortable and much more adventurous where we sleep mostly in hammocks because we have to move everyday to explore as much we can.Regarding to your review: Sleeping conditions;you picked the wrong option because our guide provided you a hammock and a mosquito net but you wanted a tent that wasn't for you this tent belonged to our driver that sometimes they don't have plenty of time to prepare from expedition to expedition.During the rainy season we provide hammocks because of rain. Food; we feel very bad about your comment regarding to this because we bought the best of the market. We sent smoked pork which is expensive that we don't normally eat easily and we sent smoked because last longer time because during an expedition we can have ice to preserve our meats only for 1 or 2 days. Aside of that we sent vegetables and fruits. Boat breakdowns; boats break down everywhere but ours we don't agree because we stopped a bit longer that one hour to clean water from the oil filter to keep going. Sometimes we stop for 1 or 2 times during whole trip it depends of the amount of rain that motors get. In the worst scenario we could send another from our 6 boats we have ready to operate. But it wasn't the case. Dear Chad thank you so much for your review and we encourage to all our guests to get the right type of tour they want to have the best experience ever.