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Well, first off the pickup was right on time. We are in Sosua and arranged for a pickup at an hotel in Cabarete, and when we got there they was already there.
Second, the staff was very friendly and spoke good English.
The ride in was a little long and bumpy, and the hike down to the water was ok nothing major.
Once down near the water the views where amazing, again the staff very friendly and professional.
Me and my friend had a really really good time, the only thing I can say is that one needs to be in good physical shape this is not a tour for the weak in heart. The water is cold, and the rocks are slipper. The hike out is the killer. Just pace yourself and do not look down and you'll be fine.
The lunch and talking with everyone was truly a local experience. I recommend this tour.
We had one small issue and that was with getting the pictures they took. They didn't have a flash drive to transfer the pictures, so they told me to come back tomorrow and it will be ready. When I returned the next day it was not ready. They were truly sorry and said they would deliver them the next day free of charge. That's customer service. We where really happy we got the pictures and videos.
Great experience! We jumped off waterfalls, repelled/zipped of the mushroom, saw incredible sights including Jurassic park looking jungles We were helped by very nice, skilled and attentive guides. The only negative was the steep climb out at the end. For most it was not an issue for me it was a little more challenge than my legs wanted to take on as they were spent. The guides stayed with me and wer vry patient and helpful. This was followed by a really great local style lunch
It took a little time for the guides to warm up, and we could have used a bit more information / communication on how the whole process worked. BUT, we just went with it and wound up having an absolute blast. Highly recommend for athletic folks who like a decent challenge. A quick easy breakfast sandwich and juice were served en route. After reaching the top of the mtn, you offload the van and get geared up in wetsuits and harnesses, then back into the van for another 10 minute ride. Next stop, leave your backpack behind, and you're walking downhill for probably 15 minutes. Wear high traction water shoes, and be prepared for super slick uneven footing underwater. The jumps are 30', 45', and 40', and the rappelling / zipline are super easy and fun. Halfway, we stopped for a snack and drinks. The water was gorgeous, and the rock and forest scenery breathtaking. The guides are VERY good at this, and entertaining in their descents and jumps. Once we reached the bottom, it was a long hike back up the mtn, probably around 20 mins . The beginning was very steep and takes decent strength and stamina, then it's fairly easy trails to the top. We were in a great group and completed the hike an hour early, so consider ourselves super lucky that everyone was well matched in skills. When we got back to the storefront, they fed us a simply delicious authentic Dominican meal w/ rice and beans, a cooked veggie stew I forget what they called it, spaghetti, chicken, and fresh avacados. Take a small towel and dry change of clothes and flip flops it felt good to get dry after all the wet. p.s. the photos and video they offer are well worth it, too. We loved this excursion, and highly recommend it!