Paco our aviator driver was there as scheduled to meet us upon arrival. He assisted with baggage and was most friendly during the drive pointing out some of the sites during the drive. He also helped us when he dropped us off.
I contacted the driver before we left San Francisco to inform him that due to a flight delay we would be arriving at a new time on a different airline. When we arrived in Frankfurt I once again contacted the driver to confirm our arrival time and location. There was no one there to meet us. TERRIBLE!
This was a good option to take my group and I from the airport to our hotel. The driver was waiting for us with a sign as we exited the baggage claim area. The driver spoke English and his minivan had adequate space for our large suitcases and carryon bags. The VW minivan had six seats in the back and the front passenger seat available. Morning Madrid traffic was heavy but the driver navigated well and we got to our hotel with no problems. I would use this transportation mode again.
Highly recommend this safe and excellent transfer. The driver was waiting at the at arrivals with a sign and a friendly smile. We felt safe he was very courteous. Handle our luggage, The van was proper for our luggage just as we requested. Love the private ride not shared with others.