Disappointed would be an understatement
Washington DC Private Night City Tour | maj 2019
My wife, Maria, had booked a group tour requesting seating in the front in order to read the guide’s lips; she is legally deaf, but can hear a little out of one ear with a hearing aid. She canceled, and rebooked the private tour, and was very excited thinking she would get much more out of it. Between our guide’s heavy accent, he is from Brazil, and his battle with allergies that he was obviously losing, I could not understand him, much less my wife! She checked out in the first half hour, and I got tired of asking him to repeat himself. I believe he is probably a nice person, and his vehicle was very clean. But you need to do a much better job screening the people you hire. All it would take is one phone call to confirm this. He may have been knowable regarding the history, etc of Washington, but if he is unable to communicate with his riders it doesn’t matter. We only had two nights in DC, this was a waste of one. Fortunately I had booked a bike tour today through your group. We had a great guide; very knowledgeable, and my wife had no problem understanding him.
Wade White DVM... läs mer