Taryn United States of ...
First - you MUST check in with this tour group within 24 hours. I did not and got bumped to the following day, so heads up. Other than that, this was amazing and I would go again. Fun boat they let us jump off the 2nd tier, tons of time in the water 2 stops and they found sea creatures like a sea turtle, etc. for us to look at. Oh, they speak English very well so it was easy to ask questions and understand what was happening. Bring sunscreen and a towel! I brought snacks but they had a banana, sandwich and Gatorade for us.
Excellent and attentive snorkeling guide who really made an effort to maximize our snorkeling experience, even diving down and collecting various sea creatures for us to check out. Afterwards, much to our surprise, our driver took us on a brief tour of old Acapulco. These people really went out of their way to show us a good time. One of the best snorkeling trips I've ever been on!
The snorkeling was spectacular! The guides were very knowledgeable and showed us many different forms of marine life.
The tour guides were great. I am only giving this 4 stars as the water was not very clear due to it being the end of the rainy season. So when we decided not to go into the water the second time they took us on a boat tour of the area. Very accommodating. They were so nice and their English skills were good which is very helpful and my travel companion (cousin) and I have very poor Spanish skills. I would go on this again.
Jose A USA
Ken M Canada
After MUCh confusion, the trip was good, but was NOT the trip described on your website. First of all we were told we would be met by someone from Royal Tours. We were outside our hotel early and never saw anyone from Royal Tours. We saw a nice man from Swiss Divers that had a van full of peoploe waiting to go on a dour and asked him if he knew of Royal Tours and he said no but he was waiting for a couple to go on his tour. After much checking the couple he was waiting for was us! So much for Royal Tours..then we were taken to an old hotel to board a boat taking us to snorkel. We were taken to a very nice spot in the middle of the bay, but not to any beach like the description on your website describes. Your website described this trip as going to the beach and purchase local specialties in authentic eateries upon the island. That never happened either. The boat took us to snorkel and they provided very basic ham and cheese sandwiches no choice. There was no beach in sight and no place to buy anything. Although we made the best our our snorkeling trip, I was extremely disappointed as I was looking forward to enjoying time on the beach and enjoying local foods. The guide from Swiss Divers was very nice, but this was not was we signed up to do. It was very confusing with the pickup and disappointing with the excursion although we did see nice fish, but no beach. We travel extensively and will hesitate before booking another Viator trip due to the misleading information we had from this one,.
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