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Viewing All 66 Reviews What's this?
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rferencz03

5 star rating: Highly Recommended
March 2016

Very good guide.

Jill M

5 star rating: Highly Recommended
December 2015

Excellent tour. Really enjoyed the Willowbank Wildlife Reserve and admittance to reserve was hassle free.

franky Australia

5 star rating: Highly Recommended
November 2015

Very good tour and excellent driver who went out of his way to please us.

Yolanda S

5 star rating: Highly Recommended
March 2015

Our driver made the day with his enthusiasm and personal knowledge of the area. Enjoyed seeing Christ Church with him. His explanations and tour areas were very good. The guide in the Reserve was also very good. You could tell he loved his work and loved showing the animals in the Reserve. He even called them by name!

Jennifer P

4 star rating: Recommended
February 2016

This was a very informative and interesting tour. There was a bit of confusion as to which bus was going where at Akaroa but all sorted out at The Museum first stop. The tour around Christchurch was very informative. The Willowbank Wildlife Reserve was well worth a visit and as our group of 5 was the only group going here we had a guide from The Reserve just for us. Our guide was excellent. Our return trip to Akaroa was eventful when we had a double tyre blowout. We were about 20 minutes from Akaroa at this time so our driver phoned another driver in Akaroa and arranged for him to come and pick us up in his bus. We arrived in Akaroa later than expected but still ahead of the last cruise organised bus. Although not required it was reassuring to know if we were not back in time we would be taken to next port.

Ronne R

4 star rating: Recommended
February 2015

Willowbank was pretty awesome. The city of Christcharch is still trying to recover from a 2011 earthquake. Tour was excellent.

Francine G

4 star rating: Recommended
December 2014

The tour was well planned. Pick up in the morning and return to the ship was perfect. Our guide was very knowledgeable of the area and of Christchurch in particular. She took us to all the important areas and provided good photo opportunities. The only drawback is that Christchurch is a fair distance away and a long drive. The upside is that we got to see a lot of the countryside with on the spot information and anecdotes. The visit to the wildlife reserve was excellent and gave us an opportunity for a decent lunch. Highly recommended. Thank you

David B

3 star rating: Worth doing
February 2016

I would highly recommend the Willowbank Willdlife Reserve but not the first part of the tour. Our tour driver wasn't good. He was boring. More time should have been spent at the Wildlife Reserve

pteach

2 star rating: It was OK, but could have been better
April 2016

In my opinion this tour provider should not ever be used again Our first van was 20 years old and broke down 5-10 minutes after leaving port.and developed a leak which the driver and manager denied. First, they found a bus to pick us up and take us to our first stop, a garden where we were given 15 minutes to see the garden and go to the rest rooms. At Willowbank, we had an abbreviated tour according to their guide. We eventually returned to the original van, which smelled from whatever leaked.

Lynne T

2 star rating: It was OK, but could have been better
December 2013

We were disappointed with the driver and his knowledge and communication skills of the area. He was a concern with his driver fatique , we felt he needed Driver Fatique management training. Our concern came on our way back to Akaroa around the winding hills and the weather was wet. He definetly needs training in all areas and be reassuring the safety of all. Not a Pleasant experience

Sandra

1 star rating: I do not recommend this
March 2016

I was very disappointed in this trip. We started out in Akaroa with a drive to Christchurch. I was under the impression that we would have a guide to give us interesting info about the area. We did not have a guide, we had a driver. Our driver was very nice and polite, but he was a driver and did not provide tour guide services. This should have been advertised as transportation service to the Christchuch area. The drive through the Banks Peninsula was pretty, but that was all it was, a drive with pretty views, no guide service. We arrived at Christchurch where our driver dropped us off for 30 minutes at the Botanical Gardens. These gardens were pretty, but not worth the time it took to get there. We then had a drive through Christchurch which was a huge waste of time and not very interesting. This drive consisted of driving through the business area and looking at the buildings under construction. A waste of time. We then headed to the Willowbank Wildlife Reserve. I highly recommend this reserve. Unfortunately because so much time was wasted at the botanical gardens and the drive though the business district, we had minimal time at the wildlife reserve. We had a guide assigned to our group who was excellent but this part of the tour only lasted 45 minutes and he only took us through a small portion of the park. I asked the guide why the tour was so short and he explained that for him to show us the park it would take 2 to 2 1/2 hours. After this short tour we had one hour left before heading back to Akaroa and were given the choice to have lunch at the café or walk around independently to see the rest of the park. I chose to walk around the rest of the park and quickly bought a bite to eat at the café to eat on the bus. I felt extremely rushed. The Wildlife Reserve was very interesting. This tour would have been much better if we had skipped Christchuch and visited the Willowbank Wildlife Reserve and had a guided tour through it.

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