Sooo unreliable and one of the most stressful experience
, May 2019
We received an email through Viator website from the transport company (Metin Tour) a day from our departure date to be in front of our Hotel by 16:25 (there were no other information, no contact number, no detail for the car or driver). We checked out and waited in front of the Hotel around 16:10,
After 20 minutes passed the pick up time we did not know what to do or who to contact. From the name of the tour the Hotel staff managed to contact the transport company and after many phone calls and long stressful wait finally our car arrived at 17:45 and the driver drove so fast in order for us not to miss the flight. When we got to the airport our flight was bording. If we were late for 10 or 15 minutes, we would have missed our flight .