First of all, thank you for your comment that deserved our utmost attention. We are very sad to hear your feedback and to know that the experience did not meet your expectations.
Unfortunately, due to unforeseen circumstances, we had to delay the tour and we tried to contact everyone. We don't send normal text messages because sometimes, due to the text being sent to phone number from other countries, our customers don't receive them.
For every BBQ tour we need a support vessel in order to reach the beach because it's not possible to do it through the Catamaran. We always try to do it with the utmost safety.
We will take your feedback in consideration for the future and to continue to improve our services continuously.