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If I knew earlier, I would have booked all of my tours through Zaid Tours. Hasan was an excellent driver/tour buddy.
Allyson W USA
Once again my driver was Shadi. I was the only one on the tour and the only one visiting, nice for me I got great pictures. Had Jordan to myself. On the way to the first castle, we drove pass one of the refugee camps in Jordan. It was hugh, very interesting. Lots of security surrounding the camps. High recommend this tour. Bring water. About a 2 hour drive thru the desert. Air conditioned van. Thanks again Shadi.
Mark W USA
For this tour, a driver takes you from your hotel out to the three sites and pays admission. You're generally on your own to tour the actual sites (guides can be hired, but you really don't need them).
My driver was prompt, spoke English well, and I enjoyed the conversation with him along the way. He did tour the sites with me, though technically he wasn't a guide. I had plenty of time at each site - I actually got 5 hours for the price of 4.
I suspect that the differing reviews depend on the luck of the draw with the driver. In any event, the sites themselves are worth spending the morning visiting, and it's a chance to see a different side of Jordan.
And where else are you going to get a picture showing the distances to the Saudi Arabia and Iraq borders?
Giovanni S Italy
I added a City Tour to this Desert Castle Tour and was glad I did. Upon getting picked up by the driver, I informed him I had to be back at the hotel by 3:15 or at the latest 3:30 I had obtained a late checkout approval from the hotel until 4:30 in order to shower and prepare for my flight home.. It would have been helpful for the driver to inform me/us of the amount of time he suggested at each stop in order to meet that limitation because by the end of the tours we didn't return to the hotel until 4:15! Additionally, the driver had car problems engine died twice en route. Although stressful at the end of the tours, I did really like the Citadel, Roman Amphitheater, and the three castles, particularly the castles.
The desert sites are well worth the visit. The driver speaks good English and is a good driver, safe and stable driving. Unlike the promotion on the website, the driver is not really a guide, with only limited knowledge of the history of the castles. However, he is flexible if one wants to adjust the tour to include other sites, but possibly with some cost adjustments.
It is a half day tour to hit 3 sites, so a 8:30am departure would allow sufficient time to tour all 3 sites and then back to Amman for lunch at say 1-2pm
KRISTIA K USA
Some of the information was wrong. He did not seem interested in the tour.
driver showed up on time.the castles were wonderful to explore. however, the itinerary says 'admissions to the castles' under the 'inclusions' section, but the driver kept asking me to pay for the castle entrance ticket. According to the tour description the entrance to the castles were included. So why did the driver ask me to pay for the entrance tickets? Either the tour inclusions were wrong or the driver tried to make me pay. because of this, i'm rating this tour just a 3 stars. if not because of this, it would have been a 5.
The tour started 1 1/2 hours late. The driver had zero information to pass on to us. There wasn't much info at the sights either. We were offered a lunch since the tour got off to a late start but by then it was 2:30 and we had to return to our hotel due to previous plans. They also had planned to take us to a gift shop which was not part of the original plan. We felt like we were hostages. The staff in the office were very apologetic and tried to make the best of a bad situation.
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