I give this leg of our trip 5 stars, even though we had to make phone calls and search the airport for our driver. The reason is our driver was excellent. He was well dressed, had a sign with our name, his car was immaculate and we he was well informed.
I strongly recommend to Viator. When a reservation is made, the customers and the driver should be provided the names, telephone number, location of the pickup point, a picture of the driver. Most people expect the driver to be waiting when you exits the passport control and luggage area. No one msg me or even call me to give any sort of information. Instead my husband is had to call the US then be put through to Amsterdam base. This is not the first time Viator did this to us. It happened on both our arrival and pick up. We had to use a taxi on our departure instead of the transfer we paid for.
Needless to say our Amsterdam arrival started off nuts, but we had a great driver and he put our mind at ease. Thank you.
Was great. Driver was there to meet us. Car was clean and tidy and driver was very helpful and professional.
We were met as promised outside the baggage area and taken to our hotel. The driver was very pleasant and professional. It made the transfer from a large and unfamiliar airport to downtown hotel easy. Highly recommend it.
So nice to land in a foreign country and have someone waiting for you.
Great, easy pickup- we had a hiccup due to our luggage taking forever to come through, though a quick phone call to the company connected us to Gerard who could not have been nicer. Can recommend this service.
Excellent, easy, Professional
Driver called while I was waiting for my luggage to let me know where he was and to give me his cell number in the event of problems. He was extremely courteous, well dressed and helpful. His car was immaculate Mercedes sedan and the entire experience was terrific. Would definitely recommend this private transfer.
On time and friendly driver. Provided information on landmarks and places of interest on the way to the Hotel.
Except for some confusion at the airport, as to the exact pick-up location. everything went as was advertised..
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