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This tour was amazing! Andy is a fantastic driver/guide. Just enough funny chatter at the beginning then you just sit back and enjoy the ride on this luxury bus. Sitting on the top level is great for the site seeing! He was right on time departing and pick-up. he WILL leave you behind if you are late returning which I think is great, so many people feel entitled to keep other people waiting . His driving is exemplary and I would hope that anyone we recommend this tour to gets him!
This is a super fun bus ride! I will use it again next time, and I highly recommend it to everyone.
Highly recommend this transportation service. Was on time for pick up and drop off.
This is my first time using Viator. Here's how our transportation went...I received a call the day before to confirm my appointment and was told that the scheduled pickup time will be 8:05am. The Lux Bus America showed up at 8:12am at our Disneyland hotel. It's a new, gorgeous, bus - i was very impressed! We were then taken to their main location where we have to exit the bus, check in, then get on a different bus, which was less spectacular, but it was fine. We didn't get on the road to Universal Studios until 8:45am. There was lots of traffic, so by the time we arrived at Universal it was about 10:45am. We left the park promptly at 5:45pm and was back on the new, fancy bus! We watched a movie in our comfortable leather seats, then all guests were dropped off at their hotels by around 7:45pm. Highly recommend Viator and Lux Bus!
Stress free bus trip. Excellent and funny driver, no queues at Universal. Great day.
Terry was once again our driver on our second trip to Universal in one month. We love, love, love Terry. She was very nice and pleasant. On our way back, they switched buses and she was out there, in the cold, making sure we saw her since she was not in the same bus that we were dropped off. She waited for the people who were late very nice of her, I would had left them!.
Terry was our driver and she was AMAZING! She was fabulous at pointing out interesting fact along the way to Universal Studios. She was very nice and very pleasant, made us feel comfortable and at ease.
We had already purchased our park tickets so only purchased the transport part through this company. As our hotel was very close to their location, we were given the choice to meet there or be picked up from our hotel. We decided to walk over and reduce the number of stops for everyone. The staff were great, very helpful and friendly. The driver we had was fun and gave a great deal of information while we drove. She was excellent. Her bus had gotten switched so she had a different number than what she had told us Terry came to get us as she saw us waiting and show us which bus to get on. Terry made our trip more enjoyable and a very positive experience.
I was really happy with this transportation service. It is a very nice luxury bus. But the best part was our driver, Kenneth. What a great, happy, fun person with an infectious laugh! As other people have mentioned, he pointed out sights along the way and was just so entertaining. In all, it was a great experience. The only thing I personally wasn't crazy about was the movie on the way back. I get the entertainment aspect of it, and I actually liked what I saw of the movie, but I just felt like after a long day of over-stimulation at Universal, I would have rather had a quiet ride home.
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