Highly recommend this transportation service. Was on time for pick up and drop off.
This is my first time using Viator. Here's how our transportation went...I received a call the day before to confirm my appointment and was told that the scheduled pickup time will be 8:05am. The Lux Bus America showed up at 8:12am at our Disneyland hotel. It's a new, gorgeous, bus - i was very impressed! We were then taken to their main location where we have to exit the bus, check in, then get on a different bus, which was less spectacular, but it was fine. We didn't get on the road to Universal Studios until 8:45am. There was lots of traffic, so by the time we arrived at Universal it was about 10:45am. We left the park promptly at 5:45pm and was back on the new, fancy bus! We watched a movie in our comfortable leather seats, then all guests were dropped off at their hotels by around 7:45pm. Highly recommend Viator and Lux Bus!
Stress free bus trip. Excellent and funny driver, no queues at Universal. Great day.
Terry was once again our driver on our second trip to Universal in one month. We love, love, love Terry. She was very nice and pleasant. On our way back, they switched buses and she was out there, in the cold, making sure we saw her since she was not in the same bus that we were dropped off. She waited for the people who were late very nice of her, I would had left them!.
Terry was our driver and she was AMAZING! She was fabulous at pointing out interesting fact along the way to Universal Studios. She was very nice and very pleasant, made us feel comfortable and at ease.
We had already purchased our park tickets so only purchased the transport part through this company. As our hotel was very close to their location, we were given the choice to meet there or be picked up from our hotel. We decided to walk over and reduce the number of stops for everyone. The staff were great, very helpful and friendly. The driver we had was fun and gave a great deal of information while we drove. She was excellent. Her bus had gotten switched so she had a different number than what she had told us Terry came to get us as she saw us waiting and show us which bus to get on. Terry made our trip more enjoyable and a very positive experience.
I was really happy with this transportation service. It is a very nice luxury bus. But the best part was our driver, Kenneth. What a great, happy, fun person with an infectious laugh! As other people have mentioned, he pointed out sights along the way and was just so entertaining. In all, it was a great experience. The only thing I personally wasn't crazy about was the movie on the way back. I get the entertainment aspect of it, and I actually liked what I saw of the movie, but I just felt like after a long day of over-stimulation at Universal, I would have rather had a quiet ride home.
Seamless transfer to Universal Studios from Anaheim. A great running commentary from our driver!
Who wants to negotiate LA traffic on their own? NOT ME!
Excellent bus company, driver and trip to Universal Studios from Anaheim. Will recommend to others and use again on next holiday.
negirl86 United States of ...
They were on time for my pick up/drop off. Great customer service, best price and the bus driver was ver knowledgeable with the trip and very friendly with kids! Highly recommend it
The theme park transport was everything that we have experienced before,convenient and also the drivers make it a fun bus trip also with their commentary. Would always use again.
I loved Lux American bus line and wished I had kwon about them prior to booking another company. They were on time, let me know via text where they would pick us up and was there on time. Great company!
We thought this would be the easiest way to get from Anaheim to Universal, and we were right! Super friendly driver and other staff, too! - got where we were going right on time. Would highly recommend this route if you want a hassle-free and reasonably-priced way to get to Universal from Disney! Thanks!
The tour bus was amazing, right on time, the driver had a great sense of humor!! Would definitely use the company again.
Great shuttle service. On the way to Universal Studios we were picked up right down the street from our hotel, just a 3 minute walk away, right at the Disneyland Resort entrance/intersection. I didn't expect it, but for the whole hour drive our driver pointed out different locations along the way such as Knotts Berry Farm, the Honda Centre, Staples Centre, etc. It was a nice treat that made the hour go by fast. On the way back she had the new Jungle Book for us to watch which was perfect since everyone was so tired out from a long day at Universal. Couldn't recommend enough.
This was perfect for us. Wanted to get there as early as possible from Anaheim, and other companies didn't leave before 9am. Viator picked us up at 7:15 and had us there before the park opened at 9. Pleasant ride with an entertaining driver. Thank you!!
Brandon was great! He did a fantastic job. Brandon gave us a nice history lesson on Orange County, Disneyland, and the surrounding area.
The driver Terri was fantastic and gave great insight into the region along the way, all with a bubbly and enthusiastic personality. Bus was on time, and waiting at the park at the end of the day. Highly recommended, fantastic value!
easy traveling they pick you up from the hotel and drop you of worries about traffic and parking etc etc
Our driver Andy was organized and so funny. He made the trip enjoyable. The only negative wasn't Viator's fault at all...we had a man who had consumed too much alcohol on our trip home. Luckily it didn't get to the point where Andy had to step in.
Very convenient to be picked up and dropped off right next to our hotel and not have to contend with the LA traffic and navigation on our own. The driver was informative and professional. This was a good value for transportation only for our family of four given those things.
Great service. Bus arrived to pick us up early and arrived before opening time. Excellent bus driver, can't remember her name but she was very informative about areas we passed through so it was like having the transport to Universal and a tour of Los Angeles
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