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We were p/u within a few minutes of collecting our luggage,,,Town car with our name in the window. Couldn't have been any easier. Ticket on my phone so no need for paperwork I certainly recommend this service
I felt like royalty being met by our formally dressed driver. Even though we were delayed by 1 hour. Our driver tracked our flight and was waiting with our name displayed. He was friendly and the car was beautiful. Could not have been better. A+ experience.
Dave JN Australia
Our transfer from John Wayne Airport to our Chamberlain West Hollywood accommodation was okay with a comfortable vehicle and a chatty enthusiastic driver.
The car service was reliable and on time, but it involved a lot of coordination and calling. I wish I could have just scheduled a time and only communicated if/when a change occurred. This did not feel very automated.
- driver spoke no English
- was not even at airport on arrival
- driver started incessantly calling after we had arrived 40 mins and could not be understood
- at the end of the trip at the hotel, the driver extorted parking fee and #39;s and his personal tip not included with Viator!
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