I don't understand your review. You took a city tour with him and requested he be your driver two days later. I accommodated you. Unknown to him you took the other tour which cost $198.00 pp and he gave you a deal of $80.00 pp the day prior to our competitors tour doing the exact same thing but for twice the price. The only problem with our ticket was because of the deep discount our ticket was a non-refundable ticket and so you went. You are really upset that you bought two tours one that was $198.00 and one for less but doing the exact same thing, but for less. Please don't discount him because he didn't know you bought the same tour the very next day at twice the price. This is something you should have known not him, you shouldn't have bought the same tour twice. Your really mad because you paid $198.00 pp = to $396.00 and you got the tour for less with us $160.00 for two tickets. You should be upset at the other company who charged you more than double for the same tour. We get this all the time and we too wonder how people would want to pay more for the same tour. Even when we tell them that the other tour operator is twice as high they still think they are getting more but they are not. People really need to read the other competitors review because more people think they are getting ripped off by our competitor. Your driver talked to you personally because he got to know you on the city tour, he actually was excited to see you again. Bottom line is you're upset because you took the tour twice one for an outrageous price and one for half price, the lower price being our tour. The other tour was refundable and you should have canceled their tour and kept our tour that way you did not duplicate your efforts. Please be truthful and not take it out on your poor driver who knew nothing about your vacation itinerary and your duplicate bookings.