The driver was there, as scheduled 0300!, and trip was uneventful.
The shuttle was on time, clean and efficient. Door to door service was awesome.
service was on time @ 430 am. Despite it being a shared transport, we were able to get to the airport with time to spare. Would use again and recommend to friends and family!!
on time, informative driver,very helpful
Everything was great. Very nice driver, on time, helpful with luggage
Super service. Driver was bery nice and helpful
Ken United States of ...
On time and got me to the airport as expected.
I booked the same trips with both Viator.com and New Zealand because Viator still requires you to call super shuttle NZ directly which means international call for me. It is very expensive call and you will need to find out how to call. When you book it directly with it is very easy and half of the price compared to Viator.com for exactly same service.
I emailed them viator.com more than 24 hours to cancel my reservation. I thought I had spent about 2000 dollars with them on different tours for this trip. It should not be a problem for me to cancel my reservation. I got an email back from them telling me the deadline is 48 hours you can not see it anywhere on the voucher . I then call the viator.com directly from New Zealand. I encountered such a resistant for canceling my booking. They will take my 100 if fund and will not refund me at all.
I then called the to cancel my other booking which is the same trip and 50 cheaper was very nice and allowing to cancel my booking with any problem. I got stuck with more expensive booking with Viator.com
I thought Viator.com was good and reasonable until this incident. They are greed and unyielding. Why is can cancel my trip within 24 hours and they can not? It just does not make any sense. It is greedy of the company Viator.com
I would encourage all you travelers to book your hotel to airport transfer directly with and not with Viator.com. They double charge you.
Very good service driver was excellent!
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