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We didn't get a message at our hotel about the pick-up for the trip in the morning. I'd expected a note under our door when we got back from dinner. It was out of hours in Bali so I Skype called Viator in in the US. They emailed to service provider, who called our hotel early in the morning and sent a driver to pick us up. problem solved. From there everything else about this tour was fantastic. The Bali Hai staff are professional, friendly and they really work on making your experience the best it can be.
When we boarded there was delicious pastries and coffee or tea awaiting us in the dining room.
We went out onto the sun deck for the trip to the Lembongan Island trip. We were there in around 45 minutes and docked to a large pontoon complete with water-slide on it. There are:
ul li change rooms
litowels for hire
liBanana sled rides behind a smaller boat
li safe swimming areas and snorkelling equipment to use
I saw all the masks, wetsuits and snorkels being soaked in cleaning solution for reuse, I suspect it would something like baby bottle sterilising solution.
The ticket includes pretty much all activities except scuba diving lessons and the Aquanaut reef walk.
Lunch was a buffet style with a selection of delicious salads and smoked fish or choices of different curries and rice.
I did the Aquanaut reef walk. I'm over sixty, but up for new adventures. It's one of the most amazing experiences I've ever had. I cannot do snorkelling or Scuba diving, I have trouble with the mouthpieces, so this was perfect for me. There are so many fish there and they swim right up to you, there's a beautiful coral garden down there. They have a professional photographer who captures all the fun so you can just relax and enjoy the whole experience.
Awesome experience, lots of activities to do. Highly recommend.
The trip on the boat made me sick, but there were many things to do. I liked it it.
Had a great day. Got a transfer direct from our hotel to the boat. The band on board we're great and really set the mood. When we arrived we went snorkeling which was free and although the water is quite deep you can still see a lot of fish. Not to be missed.
Our family of six really enjoyed this day trip. Everyone loved the water slide, snorkeling, and banana boat rides and when it was time to get back on the boat the kids (ages 6-13) were all happily exhausted. The kids were less excited about the village tour, but I thought it was still worth checking out. All in all a great experience for the whole family.
This is such a brilliant day! So much to do and enjoy!! Something for everyone. The staff on the boat were so friendly and helpful. 10/10 day.
very well organised. we had a great day. the staff are all very friendly
The facilities were of a good standard, it seems to be a reputable company.
the village tour was nice, and the guide very helpful.
the snorkelling was great and the slide was fun.
the food left a bit to be desired and the returning home trip in the afternoon after the tide had changed was very rough.
This trip was amazing offering such a wide variety of water sports, an island tour and spectacular lunch. This was definitely the highlight of our trip to Bali and I would highly recommend the trip.
By far one of the best tours ive been on. Informative as well as a ton of fun!
It was an awesome full board package on the Cruise! We did unlimted banana boat rides, snorkelling, semi-submarine ride, water slide, diving board n para sailing (which we topped up for a very reasonable fee of about US$20 i think) - soooo many ways to end up in the sea!! And to top it all off, ALL the staff were amazingly warm and hospitable! Never been so well attended to and well-entertained before.. From the deck hands, service crew, the band and even the lifeguard, their cheerful disposition was infectious from the moment we embarked. For example, the entertaining live-band really catered to the international guests on board. They invited guests from different nationalities to share the stage and even belted out a really popular Japanese love song that got all the Japs on board singing along to the hit. And at the end of the cruise, they hi-fived all the guests as we all dis-embarked. Simply an amazing trip from the start to the very end. Probably a great company to work for too :P
I had a really great time! Boat trip there was a bit rocky and started feeling a bit sick but when we got there it was fine. Lunch was great - buffet with almost everything you'd want plus local fruits for you to try which is fun! Island tour was good and very informative, without being too long or dragging on and we got a free coconut which was very tasty! Slide was good, not too scary but not too dull either. The snorkelling was by far my favourite thing! Me and my friend were lucky enough to get to hand feed some of the fish, which were all so beautiful and so close! Banana boats were also a highlight! Overall, would definitely recommend and I would definitely do it again if I ever go back to Bali!
Loved loved loved our day. We loved the cruise out to the pontoon, the banana boat ride was awesome, the snorkelling (my first time) was made less daunting by Ahdy who held our hand and took us out to view the underwater world, the semi submersible boat was great to see the fish around the pontoon was beautiful and the water slide also my first time was thrilling, the lunch and morning tea was great and the entertainers were great. We also went across to Lembongan village where we toured I'm sorry but this was the only downer it was dirty and depressing seeing an unkempt cemetery, hospital and littered streets,the old lady 85 yrs old still weaving was sad to see and her daughter basically begging you to buy a sarong and using this old lady as a sales pitch of how long it takes her to complete just 1 in 2 wks. The coconut drink before we left the island was nice but again all this woman wanted was you to buy a sarong and once you declined she basically didn't look at you again. All in all I would still do it again a fun filled day but I wouldn't bother going to the island. Thank you for the Photos boarding and on the banana boat ride great memories of a wonderful day. I highly recommend you try it out!
Great fun and a perfect day out that is full of activities.. Only improvement Id have is allow a free walk about in town and not be forced to follow the tour..
Excellent day, great facilities and all in all a very relaxing and surreal day! We had to rearrange the tour due to miscommunication, but Bali hai were great and sorted this last minute. Very professional and I highly recommend.
If this tour isn't for you, they have lots more!!
Do it! :)
The boat was full of activities and places to relax. The crew were very friendly and helpful.
This was a fantastic trip, great value for money! The crew were very friendly, especially the scuba diving team. I did my first ever scuba dive with them and it was fantastic!!! I would highly recommend this trip!
My trip to this island was excellent from start to finish. I travelled alone but felt
comfortable snorkelling having had help from very helpful lifeguard, Putu. Great
village trip to seaweed plantation, excellent lunch with music A great experience wish I
had stayed longer on island!. Magicial!
Fantastic day out, would do it again, the SCUBA diving was amassing
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