Absolutely brilliant - we had been delayed by 6 hours. We should have been arriving in Bali at midnight but didn't actually arrive until 06:00am. We had no way of contacting viator to let them know about the delay and decided to deal with how we would get to the hotel when we arrived at the airport in Bali as did not think there would be anybody there waiting for us. To our absolute delight there was our driver when we walked through waiting for us. Straight forward journey to get us to the hotel. Very happy with this service and will definitely use viator again to book private transfers to and from the airports.
Arrived early and waited patiently for us to check out. Clean and comfortable transport. Highly recommend!
My aircraft was late. However the guide was at the airport with signage and greeted me with a smile and courteously. The trip to the hotel was pleasant and quick. Very good service.
Driver was friendly, courteous and professional. We had an 11pm landing and needed to get to Ubud. It was very comforting that I was able to arrange transportation ahead of time. Once less thing to worry about after a long flight! Definitely recommend, especially for a first-timer in Bali.
Was meet at airport and taken back to hotel was very prompt service.
A great transfer. Someone was waiting for me as soon as come out of the baggage claim. Which was great even travelling alone.
Tour was great, drivers were fantastic and extremely prompt - priced well and definently worth the money.
The pick up was straight forward enough - easy to find. Car was OK, nothing special. What was special, and made our holiday infact, was Anjenna the tour guide who picked us up from Tour East. I was worried after reading previous reviews that she would try to sell us tours - so when she started to ask I was dubious. But as it happened I did actually want to do some tours so we kind of went with it. She was so helpful, the tours were fantastic, We felt like we had arm of support throughout our whole holiday as she helped us plan things and took genuine interest in how they went which will help advise future bookers. She was just professional and lovely - not at all pushy sales. I'm glad I wasn't put off by previous reviews.
Transfer was waiting in the hotel lobby for us when we went to check out. Nice, easy drive to airport. Would book again!
Although it was hard to find your name when you first arrive great pick up and our guide asri was very helpful when we first arrived... Also when we left we wanted to be picked up early and that was no problem for her... If anyone goes to Bali we highly recommend asri...
Very prompt service, the people where very friendly. I would like to recommend Nuhar's name. Ask for Nuhar next time you go th Bali.
I highly recommend this company! When I made the booking online only a few days prior to my Bali trip, I did not realise what an amazing service would be provided to me. Not only did we receive a personal greeting and pick up from the airport and smooth transfer to our hotel, but our guide Mantik was extremely willing and helpful in organising tours for us including a whole day out with him as our guide and a driver taking us around Bali. This was my first trip to Bali, and will definitely not be my last. I will definitely be using this service again and will recommend to all my friends going to Bali. Thank you very much for an amazing first trip to beautiful Bali!!
I was happy with the service. The taxi operator was there waiting for us with our names on a card. He dropped us off at our hotel. On our way to the hotel he enlightened us about the attractions, to be seen. I would recommend him to any visitor to Bali.
Great Service, would recommend booking this for arriving in Bali. Transfer was very easy and great vaule. thanks!
The Bali airport was a zoo and there were tons of aggressive taxi drivers wanting our business. Luckily our representative was there to take us through the chaos. Mini bus was fairly clean and the driver did a good job in taking us to the hotel safely. Would highly recommend booking a transfer rather than trying to deal with negotiating a ride with the taxi service at the airport.
It was nice to be greeted in a foreign country with a friendly smiling face. Seamless transfer to our Hotel. Quick exit from the airport into our car and then direct to our HOtel with a driver and a friendly English speaking guide who filled us in with some information regarding Bali. Would definitely do it again this way, rather than getting a taxi.
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