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A really nice day shared with Tibo our guide and another traveller. Tibo gave us all his attention, knowledge and affability throughout. He was always attentive to what we needed. Lovely hike to the base of Stanley Glacier and all completed before the rain began!!
Jeff was very knowledgeable. He kept a good pace while not rushing us. Lunch was good.
What a fabulous outing. We hiked Johnston Canyon right up to the Ink Pots. Becky, our guide, shared great information about the area, and allowed plenty of time to catch the sights. Lunch up at the Ink Pots was nearly as enjoyable as the scenery.
Lake Louise is spectacular, but it can be really busy so getting there without driving is one of the big advantages of a tour traffic and parking can be a hassle. I appreciated that I was able to book this guided hike less than 24 hours in advance even though they ask for more notice on their website. Our guide, Edward, was patient, encouraging it's just around the corner...you are doing great, and knowledgeable. On the drive out to Lake Louise from Banff, he told us a lot about the area which was really interesting. We had different levels of experience within our group a total of 7 - many of us did not know each other, but that was never a problem. Even though this hike is very popular and can get really busy, especially in the summer, I still highly recommend it.
Excellent tour. Our guide Brittany was very knowlegeable and friendly. Thank you!
Absolutely fantastic hike. Our guide, Joe, was a wealth of knowledge, kind, and provided a tremendous experience. We will be back!
The trip was great and our guide Jeff is really a knowledgable and very nice guy. Although the trip route has been changed due to the winter ice on the mountain, which I highly recommend to be showed on the website before people making decision to buy the trip, we still had a great hiking experience at Johnston Canyon during that 7 hours, especially when you get to the top, the water was so blue.... Our guide Jeff was so nice to drive us back to our hotels, and was so kind to drive me to Gondola and let me know I could have hot spring right after Gondola, which I did and the experience was so awesome. Wonderful trip!
Customer service - excellent
This hike was amazing and doing it through this tour company was a great move. Norm, our guide, drove us and about a half dozen other folks from Banff to Lake Louise. The ride was in a comfortable Mercedes Benz sprinter van. Norm talked with us the whole way up and was very knowledgable about nature and the Banff National Park area, and answered a bunch of our questions. When we arrived at Lake Louise, it was readily apparent that even if one weren't interested in having a guide on the hike, the fact that we did not ourselves have to navigate the sea of people and parking issues at the lake was worth it alone. During the hike, Norm continued to answer any questions we had about the route and things we saw. The views were spectacular and the lunch provided by the company was very good. I would highly recommend this hike to anyone looking to learn about Banff, and also anyone who wants a relatively stress free way to visit Lake Louise during the high tourism season. Norm also specifically made this outing one of our favorites during our entire 2 week vacation to Canada.
Fantastic. Great guide.....worth the . Thanks Anich
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