Ben was an outstanding tour guide with a great sense of humor and knowledge of the sights.It was well worth the cost and an excellent experience.
This tour was really nice. We had a great guide, mike who kept us informed of local history and even gave us an extra side trip to a lookout, which wasn't in original itinerary. The scenery was breathtaking and the cruise beautiful. Would highly recommend this tour
The trip was a really good trip and the driver was very informed about the area we were in the views and secenary was beautiful. At the last lake we visited the driver gave us all a drink and biscuits which was a very nice thing to do at the end of the trip.
Brilliant tour sadly it was raining but that didn't deter us. The guide was brilliant coache good.
This was an excellent tour. The bus driver/tour guide was very knowledgeable and native to the area. Although there were only five people on a large bus that could have accommodated about 30 people, we had extra time as a result of fewer tourists.
Our trip guide (the curly-haired French girl) was excellent. She was informative and entertaining and made the trip to both lakes very enjoyable. Great fun.
A spectacular tour attended by a knowledgeable and helpful guide (Lindsay), who made sure our day was comfortable, well organized and memorable. Nothing more could have been packed into our time spent traveling this wonderful part of Canada. Well done, and we hope to be back one day!
Brilliant trip, the guide had lots of interesting information on the area we were in.
The scenery was stunning and yes, the lakes are really this blue!
Both lakes were wonderful! Nice sunny day, too!
Tour started later than expected - seemed to be some sort of mix up about the vehicle - which meant we had a short-than-expected time at each venue.
The driver/guide provided a reasonably good commentary, but told us that he wasn't very familiar with the tour and had only visited MoraineLake once before, and only for a few minutes. I appreciate that we all have to learn our trade, but he appeared "uncomfortable" at times. He insisted that each pair of/individual tourers told the whole minibus their names, where they were from, why they were in Canada and why they had taken the trip - but because of the engine noise and, presumably, that he was supposed to be watching the road, this was a difficult process and clearly some people felt uncomfortable with this idea - me included. I was travelling on my own and happened to sit next to another person who was travelling on their own - but the assumption was that the "pairs" were together! Some of the tourers didn't understand english very well and therefore struggled with what he was asking them. While I assume this was an effort to make everyone feel part of the trip, I feel it detracted from the beautiful scenery and peoples' natural inclination about talking to one another.
Also, the trip advertises "refreshments/snacks" - this turned out to be water (in coloured plastic cups) and biscuits (one each) from a fairly battered biscuit tin. I think "refreshments" suggests a selection and/or something more than tap water and a biscuit.
Having made all those observations, Lake Louise and Moraine Lake were worth the visit! I am glad I booked the trip - I would have hated to have missed the Lakes.
Unfortunately we were unaware that the Moraine Lake part of the tour was closed due to snow, until we boarded the bus. The driver was very informative and because we only visited Lake Louise we actually had more time there. Amazing place to visit
Liam W United Kingdom
Breathtaking surroundings, a must see. It was a small group with a very knowledgeable guide.
A couple of possibilities promised at Moraine Lake did not eventuate, due to changes made without the bus-driver/ guide's knowledge, to her embarrassment. While cheerful, and clearly enagaged by the beautiful setting involved in this line of work, she did not provide as much commentary about the history/ environment as hoped, instead giving a good deal of autbiography, which may have interested some people, but which struck us as self-indulgent and ego-centric. It surprised us when she simply did not know the name of a prominent river crossed prior to Lake Louise. On the way in, she stopped the bus for us to photograph a small flock of big-horned sheep, proclaiming these as her favourite creature locally. On the way out, after telling us that she sees an elk every day of her working life, she did not likewise stop, though, when we passed a big, fully antlered bull elk sitting on the grass verge beside the ride, so settled that he might have been drinking a cup of coffee. No photo opportunity there, folks, it seemed, even though none of us passengers happen to see such magnificent creatures on any given day otherwise, much less on a daily basis. We had the distinct feeling that our driver - at the end of the season - simply wanted to get home, whereas we would most likely never be there again. Talking later with fellow travellers who had taken this company's same tour, but with a different bus/ driver at the same time, they were much more satisfied by the level of information provided. Not abysmal overall, with some humour and warmth and charm, but rather disappointing as a whole.
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