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The agent was very polite but he did not understand our English very well and we could not understand him very well. It made communications difficult.
As well, we had just arrived after a 20 hour flight and right away he wanted to book us for tours. He even followed us to the lobby of our hotel and kept trying to sell us tours although we told him we had 2 tours booked and were only in Bangkok for 4 days. Too pushy.
Our guide was at the airport to collect us, with a clearly marked sign. There was no problem when I called to advise our plane had been delayed by 5 hours. The car was clean and comfortable. We had a little trouble trying to find our hotel but it was in a strange place, no fault of the guide.
Our driver was waiting at arrivals and transferred us to the hotel Pathumwan Princess.Great hotel and location can fully recommend.
Have used this service several times. They are always there waiting for us. The car is quite luxurious and clean. Both driver and guide were very friendly. Highly recommend it.
Joern J Denmark
The Tour gaid was waiting for us outside arrival, and just called the car, he follow us to the Hotel Marriot Marquis, all perfect
PS. same good service as the tour we have been on earlier in Bangkok and around
We were met with our puck up person and escorted to our car. Very nice service
It is always challenging getting to a new country, but right out of customs, they were waiting for us with a sign with my name on it. They took us from the airport right to the hotel and I felt very safe and comfortable the whole time.
This is the only way I travel any more to airports I haven't been to. Once again this saved my bacon, as our flight was an hour late. Before going through customs I made a phone call to say I was running pretty late, and after I got out of the entry area I finally found my tour driver. My only suggestion is that there are like 100 tour operators waiting for people with signs. But it was so great to have someone at that point say follow me and then to take you directly to your hotel was great.
excellent, lady waiting at airport for us as we arrived, took us to our car and then called at our hotel to see if there was anything else we required, also gave us tips and hints about the area of Bangkok we were staying in.
We were late arriving in Bangkok and as my husband's suitcase had gone missing we had paper work to fill out, so we were very pleased to see our driver and a rep waiting to greet us. We had a comfortable, stress free journey to our hotel.
The representative was there waiting for us for a fast and speedy trip to our hotel. Highly recommend.
Excellent service, again, from a viator contractor. We didn't arrive until 1:00 AM, and it took an additional hour to clear customs and immigration due to multiple arrivals at the same time, then, he waited, patiently, as we had to go to the left luggage section to recover items we had left there, which took another 30 minutes, before we finally were ready to head out to our hotel.
Friendly and dependable, they were waiting for us when we arrived, even though our flight was delayed an hour. I was so worried they wouldn't be there, but they were, and it made the beginning of our trip so much easier. I would definitely recommend, since getting a ride at the airport is already very hectic.
Efficient and gracious. Was great to have them waiting for us when we arrived after 24 hours of travel. Highly recommended!
Everything went so well, young sweet girl was there with board with our name. The same sweet girl was there on departure.
Very pleasant experience. No problems at all. I would recommend there service to everyone.
Great, safe way of getting to your initial destination. Friendly service, highly reccommended.
This was a giant plus when arriving in Bangkok. after almost 40hours of travel and being punched with that heat and humidity, being welcomed by a great host and an air conditioned car was awesome!
On-time holding a sign with our name at the airport exit. We would definitely recommend this service!
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