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Tammy A

5 star rating: Highly Recommended
September 2016

Highly Recommend using their services. Booked online and both times drivers were prompt, courteous and in a very nice, clean, newer model van. It was perfect for 6 adults with 12 pieces of luggage.

Jan F

5 star rating: Highly Recommended
August 2016

The Best driver ever

Andrew H

5 star rating: Highly Recommended
August 2016

Driver arrived on time in a late model, well maintained Mercedes sedan. Took us to the airport without any dramas - price reflected the service! Would highly recommend this transfer.

Beverly J

5 star rating: Highly Recommended
June 2016

Prompt, friendly, professional. Excellent!!!!

Pauline A

5 star rating: Highly Recommended
May 2016

Taxi transfer arrived just after we had left passport control. Very clean comfortable vehicle.

Lori

5 star rating: Highly Recommended
November 2015

Driver was easy to find with a lighted name board...it was a quick and easy transfer to the airport!

Michelle S

5 star rating: Highly Recommended
November 2015

Driver was on time, great service.

Derek M Canada

5 star rating: Highly Recommended
November 2015

Driver was prompt, courteous, and the vehicle Mercedes was new and very clean.

Charles H

5 star rating: Highly Recommended
October 2015

Excellent! Driver supplied by Book Barcelona Taxi was at the port disembark meant point on-time and whisked us to the airport without any problem, other than minor Brcelona Rush-hour traffic. Would use the service again and recommend it to all travelers.

Cynthia W USA

4 star rating: Recommended
February 2016

I booked a transfer for when our NCL ship docked in Barcelona to the airport not knowing what time we needed to be off the ship. A couple of days before our cruise ended I found out we would basically needed to be out of our stateroom by 8:30 and 9:15 was the last luggage bag tag time. So I wanted to move our pickup time up by 30 minutes. I called Book Taxi Barcelona and after about a 5 minute wait on hold, the person said they needed the order number. On the Viator confirmation, I only had a Booking Reference number, which they did not recognize. They didn't seem to understand that I had booked through Viator and told me if I had booked through a travel agent, I needed to contact the travel agent to change the pick-up time. After a few more minutes of going round and round, they were finally able to find the reservation by the pick-up time and were able to change the reservation.
The pick-up itself was very smooth. The driver showed up about 15 minutes before the scheduled pick-up time and we were off to the airport. We paid 60 Euro for 3 people and the cruise ship charged 25 Euro for each person, so we saved about 15 Euro by booking this private transfer in a taxi. Plus the cruise ship transfer would have been on a coach with a bunch of other cruise passengers. I think just getting a taxi to the airport at the cruise terminal would have been around 30 euro, but there was quite a line for taxis when we got off the ship. There were plenty of taxis available, so the line was moving. For us the convenience of not having to wait in the taxi line was worth the additional cost.

arsimmons614

1 star rating: I do not recommend this
June 2016

My transfer was scheduled late which I and #39;m not sure how they choose the time. I had to call twice and request to be picked up earlier to avoid waiting over 3 hours and to be able to catch a flight. The taxi line was more convenient at the dock as I still had to wait almost an hour for my taxi to come.

Luis R

1 star rating: I do not recommend this
May 2016

The Transfer Company in Barcelona Happy Travels made us very unhappy. They arrived at 5am, knowing that the cruise ship is just arriving at 5am. Disembarking takes a couple hours. When we finally disembarked at 7am, there was no one around. Upon contacting the company, they told me 1. I was out of luck because the voucher said 5am and 2. They did their part. So we had to find last-minute alternate transportation to the airport the very reason why we wanted to book a transfer in advance so we didn't have to stress over this at the terminal. Happy Travels is supposed to be in the business of providing transportation to cruisers arriving at the Barcelona cruise terminal needing to get to the airport. They know when cruise ships come and go. So why would this company think that leaving the cruise terminal when there are no passengers disembarking fulfills your obligation? We ended up taking a taxi which cost 40 the transfer we purchased through Viator was 95. So this was also a rip-off.

John M

1 star rating: I do not recommend this
January 2016

Our ship was unable to dock due to weather conditions. I called the service a little before we were due to be picked up and tried to explain. The woman that answered was the same one I had made arrangements with prior to leaving for Barcelona. She wouldn't reschedule for the next day and hung up on me. Very rude.

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