Our driver showed up promptly at the time requested and drove us to the airport with plenty of time to spare.
Great driver. Service is always reliable, dependable, and on time.
Punctual and polite - even at 0330 in the morning! Best way to travel to the airport. Hassle free!!! Thank you!
Perfect. The driver and car were first-class. It took all the stress of that first journey, wondering how much it would cost, finding the euros in the many bags one has to carry when travelling. Would highly recommend this company as a reliable addition to an exciting visit to Barcelona. Will use them again when we next travel abroad. Thank you.
Lovely cars and drivers, however cost was 3 times what it would have cost by Barcelona taxis, so will not book again. Would advise all travellers to check distance first before booking
Once the driver arrived, everything went fine. However, I requested a 9pm pick up, the e-mail with information also confirmed 9pm, but then the attachment said 9:30pm. I did not notice this until it was 9:15pm and we were getting anxious. If Viator was going to change the pick up time, it should have been written that way in the e-mail and also clearly indicated as changed. Changing a pick up time to go to the airport is not professional or considerate.
I cannot recommend Viator at all. Zero stars would be my preference. The phone number Viator gave me to contact the car firm in Barcelona was completely non operational and their 'confirmation' did not confirm the pick up time or departure point.. Neither I nor my hotel could get through to them. I then phoned Viator in USA who told me everything was in hand and the car would arrive at my hotel the next day as booked. Needless to say there was no sign of it. For a so called 'premium' private car service this was totally unprofessional and a complete waste of time.
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