Oh, Karen Karen Karen!
Where do I begin first off everybody was at the location as requested 10 minutes before the tour started. we have a strict time schedule to maintain and it was a holiday to boot. We have reservations to maintain that being said. You finally joined us at 5:24 approximately 35 minutes after the requested meeting time you met us at the first location in a foul mood at that point I said I did not want you on the tour and that you would receive a full refund that was within 30 seconds of you arriving to our first location your energy was not the most pleasant but you decided to stay. I should have insisted that you leave but that is my fault.
you mentioned that your friend had trouble walking to the meeting location you might have wanted to crack open your purse and pay for a taxi. if you knew your friend had trouble walking to the meeting location you should have made adjustments in your schedule to not hold up the rest of the group believe it or not the world does not revolve around you, Karen!!!! all the other guests were able to make it 10 minutes before the start time as requested but you must be really special just the rules don't apply to you.
regarding your friend and not being able to walk. you took this same tour last year and apparently you enjoyed it enough to book it again with your friends completely understand that but if you knew your friends could not walk well, what on Earth were you thinking of going on a walking tour was a good idea in the first place? but again I guess it's all about you.
in regard to another guest smoking in public outside oh my God I have nothing to say about that but just this stay at your home in your little world and do the world a favor stay in your own little bubble.
regarding walking fast I and the other group members walk at a normal pace and we kept stopping to let you catch up I did not walk fast I just walk normally as so did the other eight members of the group.
PS, I can’t believe I had to waste my time writing this reply