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Tony picked us up right on time at our hotel and provided EXCELLENT service! He showed us exactly where to go and was friendly and helpful and his English was very good! The car was brand new and very comfortable. I would DEFINITELY recommend their services in Beijing and the Great Wall excursion without hesitation.
Visiting the Great Wall of China was an amazing experience!I have nothing but good things to say! If you're a solo traveller and want to experience the Great Wall of China at your own pace then this tour is a good choice. My driver was Xing, he is very kind and friendly. He picked me up at my hotel lobby on time with a sign holding my name. During the drive he offered bottled water and a battery pack to charge my phone, as we arrived he also helped me purchase tickets.
As you are experiencing the Great Wall of China, your driver waits at the bottom for you. Xing was very patient and told me to take my time and that when I was on my back in the shuttle to give him a call so he could turn on the airconditioning in the car early as it was very hot day!
On the car ride back, Xing offered more water, two bananas for me to snack on and also gifted me a Panda plush toy as a gift!
As a solo female traveller who took this tour I really recommend this to everyone!!!
My family joined the Mutianyu great wall tour on 22 May and the driver who took care of us during this trip was Hank Li. He came 30mins before the pick up time and prepared banana and water for us. Along the way, he explained to us some sights and gave us some recommendations as well. Also, he was very patient as he waited 30minutes for us to have our lunch after the agreed pick up time from Great Wall. All in all, the tour was great and most importantly, comfortable.
I was flying back to the states and had a 10-hour layour in Beijing. I booked this trip on a 1-day notice.
I arrived in the airport and breezed through customs faster than expected. I had almost 2-hours to wait till my scheduled apt and I sat in Starbucks. Surprisingly, Jack approached me after 45 minutes and was early. That just made everything easy and more enjoyable. Jack quickly took my carry-on luggage and we were off.
Jack is an independent operator. Where other bookings might be through an agency, you get an operator here that is making his living through the use of these and other listings. His price is lower than others, but Jack stays at the bottom while you do your thing at the top of the Wall. So people expecting a full-service tour need to look elsewhere. If you want to be guided to the wall and assisted in all aspects of ticketing and questions, then there is Jack. Jack plays videos in his car while driving to the Wall. He is very prepared and professional for the service he offers. I also noticed he is very accommodating and relaxed. I just had 6 hours to kill and Jack was willing to drive me anywhere. We didn't have enough time after the Wall, but Jack was open to driving me through Beijing, etc on my way back to airport. Jack's english is enough. It's not the best, but his attitude makes up for any lack of communication.
I expect to return to Beijing in the future and I will use Jack again wherever I decide to visit.
Also, I really enjoyed the Wall. I was flat out tired from walking that dam thing after 3 hours. Carefully read about the Wall before going....it can be dangerous and the steps are amazingly steep in areas. But wow..... Also, go early if possible....as when I was leaving the amount of people was 3-4x more. Also, that 1950s style ski-lift thing scared the poop out of me. I kept thinking this is China. Also, make sure you get your official certificate that says you climbed the Wall. It is across from the ticketing room. It's free but they try and sell a photo inside the cert. I just had my ticket laminated for 1.
But back to Jack....book him now before someone else grabs the date!
Jack is great! He picked our family of 5 up at our hotel at the time we requested 8am in a lovely car loaded with bottled water, bananas and little wrapped Chinese snack bites. On the way to the Wall, he played interesting videos about the wall's history on the car's video screen system - but he also had a large radio selection that we listened to on the way back. When I wanted to book toboggan tickets and didn't have enough yuan on me total tickets for 5 were 150 he lent me the missing yuan on the spot, and I paid him back in dollars. Note that there are ATMS on site had Jack not been there. He waited patiently while we had our wall adventure including the nifty toboggan down, then drove us back with a little pass-by the Olympic Stadium at our request. Jack's English is excellent, as is his driving. Highly recommended!
Amazing tour! We went October 2017 - Jack the tour guide picked us up from our hotel and provided some snacks and a drink. Took us up to the Great Wall and helped us get tickets and gave us some tips etc. There was lots of traffic there and back but Jack did everything he could to make sure we could have the full day at the wall. I would highly recommend this to anyone and I would like to thank Jack for giving us such an amazing day!
This tour was great! Our driver was so nice and picked us up early enough to get us to the wall when almost no one was there which was great for photos. He had snacks and water available and helped us out purchasing tickets and letting us know which ones where which! He then tooks us to the airport.
Jack was a wonderful guide and I highly recommend him! He was very friendly, the car he picked us up in was very comfortable, and he provided snacks and drinks and wifi during the ride. He also helped us buy tickets at the wall and patiently waited to allow us to take our time and enjoy the sights. If I return to China, I would definitely book a tour with him again!