My tour started off rocky but it finished good. I booked my trip and called the night before to confirm the tour. However, the company said that it was canceled due to the limit amount of people. The person on the other end said he will rebook me for another tour but instead decided to give me a private tour with a private driver. I was extremely relieve, admire his customer service and his ability to go above and beyond for me. The tour guide, Lotus, did a wonderful job with my private tour and she was very informed on the history of both the Great Wall and Summer Palace. He was a Beijing resident and spoke perfect English. Great job!
Great! In addition to the wall and summer palace, the lunch spot was the best food I had the entire trip.
The guide Violet was very good. I really enjoyed the whole experience.
The tour was confirmed, but because they didn and #39;t fill the spots for the small group tour, we were not given a guide and the entrance fees were not covered. We were told the day before the tour about the change, making any chance of scheduling an alternate tour impossible. The driver we had was nice.
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