Very little English, but was easy waiting for us and was a great car.
Very pleasant, very fluent in English and it was a straight forward trip to our hotel, would definitely use agan
so nice to come out after customs and be greeted with a person carrying your name and not worrying about how to get from airport to hotel without knowing the language
Fantastic.. Name clearly on sign. All good, he was very polite. Very very happy.
The taxi was great. Clean and a smooth ride. Driver picked us up at the luggage pick up gate and escorted us all the way.
Easy to book through Viator, much appreciated.
Fantastic. Picked up, dropped off, Serry was fantastic, the whole day just flowed. Plenty of opportunities to see and learn.
This is the second time we have signed up for airport transfer service through Viator--the first time was for a trip to Japan last year. We have found the service to be very efficient both times--the driver was waiting for us at the appointed spot, with our name on a sign, and was well-informed about which hotel he was taking us to. After a long flight from the U.S., it is well worth the price to have a driver waiting and not having to jump right into figuring out the local taxis, subways, etc. We save that for the second day when we are a little more alert!
Unfortunately one of our suitcases went missing in transit so we ended up being delayed in our arrival.
Luckily our private driver was still waiting 1 hour after our plane landed. And my Mother in law was suffering from motion sickness and proceeded to wretch into a bag on the way to our hotel. Not the best start, but our driver did not bat an eye.
Got to recommend service like that.
Our Driver was waiting for us when we arrived. She was very informative about things to do, places to see and good places to eat near our hotel while in Beijing.
Fantastic service. Driver there waiting for us, a really nice,pleasant helpful guy, with a lovely clean air conditioned car too. I would have no hesitation in using this company again and can highly recommend them.
There was a problem with finding our driver as they had my name incorrectly on their board whe. We came out of customs. They had my second name instead of my first and as the driver didn't speak English it was initially a bit hard toe plain the problem even though the hotel to which we were going was the same. Luckily aomeone standing near did some interpreting. Even then driver was concerned that he did have the right passengers. He converted his text to English and it was then that I could see that my first name was on the top line and the driver had missed it. Apart from this it was a smooth but long transfer to hotel, not unusual for Beijing. Driver polite and helpful even though he didn't speak Snglish. Would use this service again
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