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FATHUR RAHMAN Bangladesh
Great experience. Driver was waiting with a sign at arrivals. He was friendly and polite. Transport to the hotel was nice, smooth ride.
The driver came before the pick-up date by 15 minutes with a luxurious car. He was polite and helpful.
We showed up and our transport was right there and ready... Perfect.
Very good service! The taxi driver was waiting for me at the airport, to the arrivals exit!
I think it was a bit expensive!
Great experience. Driver was waiting with a sign at arrivals. He was friendly and polite. Transport to the hotel was nice - clean car, smooth ride. I'd use this service again.
Great way to start our holiday. Hassle free, punctual and good value.
This made my journey so much easier. No difficulties in finding a taxi at all. The driver was right there after I got my luggage with a sign bearing my name. He took my luggage and drove me right to my hotel. He even helped me check in.
I don't know how the confusion happen but the car was not at the airport. After phone calls and 2 hrs the driver arrived he was super nice. According to the agency it was my mistake which I doubt it . But I will give 3 stars for the driver only !!
The representative from the company was there to greet me upon my arrival however, I waited for almost 1 hour for the vehicle to arrive without any notice or update from the representative he could not speak English. The vehicle arrived only after I contacted the main office via the emergency line since it was in the evening informing them of the situation. During the time I was waiting, I was just told to stand outside the airport while the representative who was with me would walk away not knowing his whereabouts or what was going on. Additionally, a fight broke out while I was waiting outside the airport on my own with my baggage. This places not only quite an inconvenience and defeats the purpose of reserving a private car in advanced but also causes security risk to a paid customer. I do hope this does not happen again.
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