I booked this tour about three months prior to visiting Belize through Viator. As specified on the voucher, it said the start time was 7am with pickup 30-60 minutes prior. 7am came and I hadn't heard anything from the tour. I tried calling their local number and no one answered. I called Viator directly and they couldn't find them either. After spending 30 minutes on the phone, I just knew I had a wasted trip to Belize as I didn't have any further information on the tour. After working with the hotel to possibly arrange me a private tour and going to the ATM did someone contact me
It appears there was poor communication as my guide wasn't aware of the tour until that morning.
My guide was amazing!!! I would recommend Adrian to anyone as he really knows his history and Belize's environment. He also makes it entertaining along the way with plenty of laughs. Despite the mishaps in the beginning, the trip was well worth it! Request Adrian if you can!
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