All of the logistics went very well. The culture, food, and people of Bermuda are outstanding. The hotel, Coco Reef was great as well. Can't wait to return.
Driver was extremely courteous. Was on time for both trips---from and back to the airport.
driver excellent. on time . good vehicles.
First class. Bermuda is beautiful, the people are happy friendly people always smiling. We loved it so much going to come vack again in September to same hotel. First class transfer service. Taxi waiting at airport on arrival and in plenty of time for leaving. Superb!!!
Finding the kiosk in the Bermuda airport was easy. I didn and #39;t get a designated driver, but a friendly local cabbie who works w Viator(?). My return trip, I had to call the transport place to find out when my pickup would be - since nobody offered/contacted me.
Zero stars for Viator as my name was NOT on the list of folks to be picked up at the airport. 5 Stars for the driver who was taking a couple 'on the list' to my hotel, told me to hop in, and would work out the glitch with Viator.
We had a great pick up from the airport and liked our driver. We were told they would call the hotel to schedule our return and did not. The bellman was able to track someone down in their office since we only got a recording. Not as smooth, but we did eventually get picked up on time.
I paid $56.00 for my wife and I (with 2 carry-ons) to be shuttled from the airport to The Grotto Bay Resort hotel. The driver was professional and the ride itself was pleasant HOWEVER, I could've saved a boatload of money if I had taken a local bus (right outside the airport, 3 dollars per person), or a taxi (right outside the airport, 11 or 12 dollars one way). It's just that I had NO IDEA that the Grotto Bay Resort was about 5 minutes from the airport !!!! My wife and I couldn't believe how close our hotel was from the airport. You could literally WALK (although I don't recommend it). Spending $56.00 for a shuttle bus with 2 carry-ons was totally unnecessary for our financial situation. I would've rather spent that money on drinks or something to eat......To be clear, I am not criticizing the shuttle service. If I had to do it over, I would've saved at least 50 dollars with a 5 minute ride on one of Bermuda's clean and efficient buses.
A cab from the Airport to the hotel is less expensive than the Viator's van!
In the departure, the Viator's van came 20 minutes before. From the phone calls from the reception and the knocking on the door - we could not pack properly.
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