Our tour guides were terrific. We were very glad we chose this tour.
One of the best tours we've ever been on, very well organized, the guides were excellent, very professional, enthusiastic and entertaining. The tour had a lot of variety and was great value for money as well, very highly recommended.
we had a great time, meal at winery was delicious and got to see the amazing lava glow.
This was a fantastic trip. Our guide knew so much about both the volcano and the towns we drove through. We were lucky enough to have visible lava when we were there. Even without that spectacular sight it would have been one of the best trips ever. We flew from Oahu to Hilo just for this trip and it was worth every penny.
This tour was probably one of my favorite moments during the 8 days in Hawaii! As far as I know, the tour group is typically quite small. The agenda was very well planned and not rushed at all. Our guide Jesse was absolutely fantastic, very personable and knowledgeable about Hawaii. Most importantly, he was very passionate about what he does. Beverages and snacks were provided on the van. The dinner at the winery was actually very delicious, on contrary to what you'd expect on an included meal during a tour. Very glad we chose to do the evening tour, which allowed us to see the glow at the crater!
This is a wonderful way to have the Hawaii volcano experience! Our guides, Rich and Jenna, were generous with their knowledge and showed us a wonderful time. We might do this tour again someday!
It ended up being a personalised tour for me and Jessie, my guide, was awesome. He's a wealth of local information and stories. Definitely recommending this for anyone who's thinking of doing an evening out with the volcano.
A great afternoon and evening with informative commentary. Unfortunately the weather wasn''t kind to us but the van was equipped with raincoats and umbrellas so we were well looked after. We were also given drinks and snacks as we travelled. Dinner at the winery was delicious but the wine tasting was so quick that you had no time to appreciate the wines and make a choice. The evening was topped off with a great view of the glow probably made better by the fact that the power was out.
Great day with our guide Eric. We saw all we wanted to see. Even if the weather was so so at some point. The van could have been a bit more comfortable since we were stuck in traffic for sometimes.
Late day tour is the best.
Our guide Jessica was great and she did everything possible to
make the tour enjoyable. However, the information that we got when
booking the tour was wrong and insufficient. We had multiple problems with this tour.
First, we called them to let them know that 4 of
us 6 in total were vegetarian and they said that this
will be taken care of for our dinner at the winery.
When we arrived at the winery, they told us that no
special requests were made and they do not keep much food
on the premises. Vegetarians had a choice of corn, coleslaw, pasta
salad and, the owner was able to find some cream cheese
dip with crackers. This is far from what I would call
Second, we had trouble finding the starting point of the tour.
Apparently the the company moved to a new address and
there was no way for us to know about it. Luckily
the people at the old address knew where the new one
was, otherwise we would not have been able to find the
place since the tour company did not pick up the phone.
Third, the tour description says that the tour includes:
Next stop is the Lava Viewing Area in Kalapana, where your
vehicle drives over the lava flows that overran the highway. Look
for any current volcanic activity available before heading to the Painted
Church. Now decommissioned, it was the first home in Hawaii to
Saint Damien before he famously found his calling amongst the lepers
of Molokai. This Church was so important to determined local villagers
that it was moved, not once but twice, to evade the
advancing molten lava flows.
This part of the tour did not happen.
Finally, the tour description suggested bringing a light rain jacket no
further description. Considering that the tour starts at 1:30pm, we were
all wearing warm weather clothes and brought a light jacket each.
When we asked the people at the tour starting gift shop
if we needed to bring anything with us, they only said
get a light jacket. Halfway throughout the tour, our tour guide
told us that it gets quite chilly at the dinner location
and the volcano lake/Jagger museum. To feel comfortable, one would need
a long pants and a decent fall jacket, not a light
rain one. Luckily the tour guide had some extra jackets.
The lack of information and miscommunication
were unacceptable. We got lucky that it did not rain on
the day of the tour, otherwise we would have been freezing
by the time we had to see the highlight of the
tour lava lake/Jagger museum.
Great, but won't do it again I like to explore things myself, end was a bit disappointed. Guide was very nice, excellent in sharing knowledge and information, attentive, great hospitality.
Der Guide hatte einen Extrastop versprochen, um fließende Lava anzuschauen, die gerade aktuell auf Big Island zu sehen ist. Den Stop hat er gemacht, aber nur um mit uns 10 Minuten eine Schotterpiste zu laufen. Er meinte dann, der Weg dauert 1,5 Std. zu Fuß und so viel Zeit hätten wir nicht. Aber er wollte uns das als Tipp mit auf den Weg geben, damit man an einem anderen Tag selbst wiederkommen kann. Schade, denn es war unser letzter Tag auf Big Island und aufgrund der Versprechungen und all der Bilder hatten wir uns darauf verlassen! Jetzt fliegen wir nach Hause und haben keine fließende Lava gesehen!
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