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We had a great experience on this tour! Jill did a great job explaining in detail all of the points of interest. She is a Hilo native and so is very knowledgeable about the island. She planned out our stops so that we didn't stop at the sites at the same time with the big tour buses. There were only 9 people in our group which was the perfect size, especially when going through the lava tube. She provided delicious sandwiches for our lunch that we ate at an orchid greenhouse. She kept us moving at a comfortable pace so that we could see everything on the itinerary. And she got us back to our ship in plenty of time before the ship left.
Great trip. Jill was an excellent tour guide and gave us everything. Even found huge sea turtles on rocks at the black sand beach.
Great tour with a great guide, Josh was great, friendly and knowledgeable.
The best tour of Hilo and #39;s volcano, waterfall, black beach and going to the chocolate factory/store. Our tour guide Jill was absolutely fabulous. She took us to a couple extra places to see. She is the best tour guide!
Blaise United States of ...
This is the excursion to take if you want to see all that Hilo has to offer. John Milare was our tour guide and was excellent. He has lived Hilo his whole life and you can tell he cares about the city, surrounding areas and really enjoys showing you the sites. We visited Black Sand beaches, past lava flows, walked through lava tube, experienced Volcano National Pak, stopped at Rainbow Falls and visited a chocolate factory. This was a fun and really enjoyable tour. Highly recommend!!! Thanks John
This was totally worth the money! I haven't been to the Big Island in years so I decided to do a tour. Josh picked me up in a big comfy van right on time. There were only 2 other people in the group so we weren't crowded. He said they purposely keep the groups small. He took us out to see the sea turtles. I would never have found those on my own! Then we took off to Volcanoes National Park, stopping along the way to pick up the food we would have for lunch later. Josh is a great guy, very friendly and full of information. He is a local and injected a lot of personal insights into his tour. We got to see lava bubbling in the crater and he took us on little mini hikes to show us plants and natural wonders I would have missed had I gone on my own. We went and had a great lunch at an orchid farm and ended the day at Rainbow Falls. It was a really nice, laid back, unrushed day that was just long enough so I didn't get exhausted, especially since it was rainy. The best part was Josh. He's full of information and very knowledgeable and kind. He knows so much about the island and the wildlife. I highly recommend this tour. It's a small husband/wife company, so it's way better than a big bus tour because you're in a small group and they can cater to what you're interested in seeing or talking about. Next time I come back, I'm booking with them again to see things I missed on this trip.
This was an amazing tour. Hilo is so beautiful and beyond relaxing. Jill was the best tour guide!! You can certainly see the pride she has for her community. The tour was very organized and never rushed. We stopped at an orchid farm for lunch- beautiful setting and yummy! This tour was a highlight of our trip! Mahalo!
Josh was amazing. He was so knowledgeable about the island, Hawaiian history and culture, etc... This was a great tour. We saw everything on the Big Island. I'm so glad we did this tour. The terrain is so varied and the sights are so beautiful. I would highly recommend this to anyone who is making their first trip to the island or who want to get outside of the resort experience and be a local for a day.
This was an excellent tour of the Big Islands highlights! Josh really knew his stuff when it came to local information and the tour covered everything we expected. Great value for money and highly recommended!!
Jill was terrific. She and her husband run their business and really care about their island and showing it off. First of all, communication through Viator with them is easy. Jill picked us and another couple up at our cruise ship pier. She was driving a clean, comfortable new model van. On our way to the volcano, we stopped briefly at a small family run business to pick up our lunch which turned out to be perfectly delicious and just right for the day. We went to the Kilauea Volcanoes National Park: walked along the caldera rim in the rainforest, through a lava tube and on a lava field visited the park visitors center with great views of molten lava. The orchid farm was a beautiful spot to have our lunch. Rainbow Falls is a little tourist-y but getting there, Jill shared all sorts of information about her home city. We ended our day with a visit to a black sand beach and seeing the endangered green sea turtles basking in the sun. Throughout the tour, Jill shared her deep knowledge of geology, history, local customs, and so much more. I'd highly recommend this tour for anyone on a cruise I'm sure she'll pick up elsewhere as well who wants a day's overview of Hilo and the surrounding area. She was very accommodating, making a couple of additional extra stops so that we could take pictures and send postcards from Volcano, HI.
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