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The guide was excellent and very informative. The tour was well organized. The value was excellent
We had the most wonderful time and our guide was so informative and caring of our needs. I have to say that all of our viator excursions were well worth the money. The efficiency with the transfers was exceptional. The guides were terrific. I would definitely recommend Viator
for any excursion you may be contemplating. They were so professional. Thank you for a fabulous experience.
This tour was excellent. Same as what the ship was providing except for a much better price. Our guide did a great job showing us part of his island and was proud of it's sights. We saw several views of the volcano, lava tube, national park visitor center, ocean park and beaches with black sand, orchid farm display and sales center, opportunity for lunch and snacks, etc. We are always pleased with Viator's offerings and this was no exception.
Our Hilo excusion was fabulous. We were met by our guide Edmund at the ship's port who escorted our small group to his air conditioned van. He shared the history of the island with us as we drove to Volcanoes National Park and Rainbow Falls. The walk through the lava tube was very interesting. Stops along the tour included a macadamia nut farm, orchid farm and various other sites of interest. Edmund was extremely helpful with recommendations and shared his wealth of knowledge with us. He was an excellent guide with us being a small group. I would recommend this tour to anyone visiting Hilo for the first time. Well done!
There seemed to be some tactical problems between the bus drivers and the staff handling identification of customers and the placing of customers onto the buses. My party was on one bus and moved to another. This was annoying. The event seemed disorganized because of this. HOWEVER:
The tour was exceptional! The driver provided detailed information about every place we were taken. I would recommend that the list of things to bring should include a simple plastic raincoat, just in case.
Great tour....guide was very informative. Got to see a lot of the sites on the big island. Walking through a lava tube was the best.
We enjoyed this excursion very much.
First, credit where credit is due - our tour guide/driver, Edmund, was excellent. He is very well informed, and provided interesting information not just about the subjects of the excursion, but about living in Hilo.
My husband and I were awe-struck by Volcanoes National Park. Looking down into the crater was like looking at the surface of another planet, such an eerie landscape. Watching the smoke coming up, feeling the steam, was almost other-wordly. Walking through the lava tube was an unforgettable experience. Next time I will plan to spend much more time there.
Later on, we visited the Black Sand Beach which was an amazing photo op with lush green foliage and beautiful blue ocean with dark sand. That is another must return to place.
We also visited the Mauna Loa nut processing factory, which itself was closed as it was a Sunday the gift shop, of course, was open... still, it has lovely gardens.
There was a short stop at an orchid nursery which we could've done without, but still, it was something different that we don't see every day.
Overall, an excursion full of beautiful sights and interesting information.
Awesome Tour! We highly recommend it. We enjoyed the waterfalls at Rainbow Falls. Walking through the Lava Tube was such a neat experience and then getting to see the Red Hot Lava bubbling up at Mauna Loa Volcano was such a thrill.
We actually made a mistake when we booked this tour. We thought it was leaving Kona but it actually left from Hilo. Our mistake, but once the problem was known the company switched us to a tour that the company ran from Kona. Many thanks for your help. Absolutely great day and the information Bob gave us was excellent. Can highly recommend the tour from Kona. Thanks again Bob. Geoff and Paola.
Excellent trip, we had a super driver who made every effort to make our trip as enjoyable and interesting as possible. Very good value for money and would really recommend
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