We had a fabulous guide ... .Mickey ... and we were the only ones on the tour. It was fantastic. Very felxible, informative but not hectic, educational, and lovely scenery. Highly recommend this for value ... we did a couple of other tours, and though worth the money as well, this one was a real gem.
This tour was great. The price for all the things you get to see is pretty reasonable. Our driver, Nate, was friendly, informative, and fun. We were also very lucky to see lava flow.
The only reason I'm rating this a 3/5 is because of the tour company. The price includes pick-up and drop-off from/to your hotel. However, you have to call the company 3 days before the tour to make these arrangements. This was not very clear from the site and emails. It was in the fine print so be sure to read your confirmation emails very carefully. I was wondering why I had not heard from the company about pick-up time since the form contains a field for your hotel address as you book online. I ended up calling the morning of and they ended up charging me 50 extra a person just to pick us up. I would think a more legitimate company would try to at least reach out to me the day before about pick up time. We also only had one other person on the tour so it wasn't like there were a lot of pick ups.
Again, the tour was great. However, due to my negative experience with the company about the hotel pick-up, I probably wouldn't book through this company again.
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