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Nanette I

5 star rating: Highly Recommended
June 2016

This tour was amazing!

Lori P

5 star rating: Highly Recommended
May 2016

Our driver was waiting for us when we arrived at the airport. It was a hassle-free way to get to our hotel in Boston.

azheat04

5 star rating: Highly Recommended
October 2015

Very nice car, courteous driver and very reliable!

Johnny's Angel

5 star rating: Highly Recommended
May 2015

Highly recommend.

Johnny's Angel

5 star rating: Highly Recommended
July 2014

We were picked up on time. It is helpful to know you need to go upstairs to the departure area. Then go to the Limo area. The driver will be there with his signage for you. Very good driver with knowledge of the area. Excellent service. We had the same driver for our departure also. I would highly recommend this service.

PJ

5 star rating: Highly Recommended
October 2013

Excellent the driver was waiting for us even though our flight form London was an hour late. Maybe it would be better to incorporate the toll fares within the package. The driver also was excellent. Thanks you.

Heather W

5 star rating: Highly Recommended
August 2013

As expected first class service delivery. Car and driver at Airport as arranged and very informative drive to hotel. Will definitely use again

my320slk

5 star rating: Highly Recommended
July 2013

Driver prompt, helpful and pleasant.

Amit A

5 star rating: Highly Recommended
June 2013

- Right on time.
- Driver was good.
- BIG and clean car.
- All good highly recommended.

Lilian T

5 star rating: Highly Recommended
April 2013

Driver on time and again efficient with all our luggage !

Anton W USA

4 star rating: Recommended
October 2015

The transfer was timely and friendly. However, the posted charge ignored the toll cost coming out of Logan Airport, which added 10. Viator should include this fee in the proposal.

Nin

4 star rating: Recommended
August 2015

A very good service, and when we were returning to the airport three days later we had the same driver who remembered us so, the service felt more personal. Having to re confirm by phone 72 hours before is a bit of a hassle and in my opinion unnecessary as we had already filled in another conformation online.

Robert C F

4 star rating: Recommended
September 2014

Phoned operator and driver got there in a few moments.

vabrant

4 star rating: Recommended
March 2014

Well organised, no wait

Janet H Australia

4 star rating: Recommended
June 2013

The driver was there waiting for my call. He was very courteous. Be aware that there is an extra fee needed for toll and gratuities.

Crystal A

3 star rating: Worth doing
September 2015

got us to where we were going. fella was nice enough just hard to understand.

Nevster19

3 star rating: Worth doing
June 2015

Driver insisted we pay 21.50 which included tolls and gratuities. I was under the impression gratuities were up to us to pay. Did not appreciate being told how much gratuity to be paid. The driver was quite adamant that this was the amount he was told to collect.

Karima T

3 star rating: Worth doing
May 2015

THE CAR AND DRIVER WERE VERY NICE HOWEVER THE DRIVER TOOK ME TO THE WRONG ADDRESS AND WAS NOT VERY FAMILIAR WITH THE AREA.
WE EVENTUALLY MADE IT AFTER ASKING DIRECTIONS FROM A PERSON NEARBY.
THE DRIVE WAS VERY APOLOGETIC AND WAS VERY NICE.

Simon W

3 star rating: Worth doing
January 2015

Whilst I understood at the time of booking bridge tolls and airport fees would be extra I had not realised they would be so high. I also think that as the costs are known, they could easily have been included in the booking price. This artificially reduced the offer price and is thus rather misleading. Other than that the transfer was fine.

Werner S

3 star rating: Worth doing
December 2014

Driver doesn't find the right address !

Donald S

3 star rating: Worth doing
October 2014

Service was good, but way too expensive. $48 plus another $18 to the vendor. We took a cab back to the airport for less than $25.00.

Jim D United Kingdom

3 star rating: Worth doing
September 2013

Good car on time very good, same comments as pick tolls should be included in the price

Madisen T

3 star rating: Worth doing
July 2013

My driver was great and my the was clean. There was an extra fee for around $13 which I thought was pretty ridiculous. I also was unclear of what this fee was for. Luckily I had cash on my but for this I won't take it again.

ann.green1946

2 star rating: It was OK, but could have been better
December 2014

Driver picked us up as arranged. That was Ok. Then he said we had to pay toll fees. I knew we were responsible for these charges but thought $15 was excessive as the toll charge is only $3:75 or thereabouts. Also we thought the vehicle was not as clean as we would expect.

Joyce G

2 star rating: It was OK, but could have been better
September 2014

The car was waiting for us in a designated place on our arrival. However, as soon as we got into the car it was suggested that we needed to pay the full amount for the service to the driver. We were also told that on top of this there was an amount we had to give the driver for his tip. They did not appear to know that we were in possession of a pre-paid voucher. Fortunately, I had taken a copy of the voucher with me. He phoned his manager to explain this as if it had been unexpected. He then went on to say that although we had paid, there were still tolls to pay for the airport. Our paperwork stated that there may be tolls to pay but without knowing how much, we felt very uneasy. It would have helped if we knew exactly the amount due as a toll beforehand, as we did not know if we were being cheated. My advice to anyone is to make sure they take their pre-paid voucher with them as proof of payment.

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