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My tour was cancelled after the Fraser Island portion due to weather, but the overnight on Fraser Island was an excellent tour in itself. The island is a truly unique and fascinating piece of the Earth, and should be a higher profile destination for touring.
Also, my experience with Viator was a good one. When the cyclone forced cancellation of the Great Barrier Reef portion of the tour, they offered me an alternative tour or a refund. I could not do the alternative tour for un-related reasons, so they promptly and cheerfully refunded the cost for the Great Barrier Reef portion of the tour. I will definitely tour with Viator again
This trip was TOTALLY awesome! It was the highlight of our vacation. Well worth it. The Fraser Island scenery is spectacular. The Reef was over the top! Our tour guide was Andrew and he was fabulous! Cannot say enough good things about him. Supervisors reading this ..... he deserves a raise in pay. : He went above and beyond the call of duty. Very knowledgeable, great sense of humour and great chef! Would highly recommend this trip. The only thing I would change on the website .... the extra National Park, Reef fees were not easily identifiable on the website. I did not see those fees mentioned at all on the website when booking ....perhaps I just missed it. It came has a bit of a surprize to find out we had to pay extra cash for that. I would suggest including those extra fees in the total pricing on the website. Many thanks Viator and Andrew.
Jean United Kingdom
I had a fantastic time. The planning was good, the accommodation was good, except for one night at rainbow.beach and the driver was outstanding! Andrew enhanced every aspect of the trip with his willingness to do anything that was necessary to help, make things easier or better. i give him 5 stars!
This is technically two trips - so there is a bit of bus changing and coach catching involved. We had two amazing guides Rhett for the Fraser Island tour and Eric for the GBR Tour. Great tour guides make an awesome tour. First Fraser Island - Rhett knows this place like the back of his hand. You may think you can self drive this tour, think again. There are tides to consider, the inland roads aka sand tracks are a maze and you have to know how to hand a 4WD properly. The drive along the beach is awesome, the swim in the beautiful Lake Birrabeen was so relaxing until Rhett made us join in his mad ball games at which we totally failed it was fun really. The accommodation at Eurong Beach Resort was basic but good as was the food. We spotted a dingo and Rhett took us on a night walk to see the stars which was brilliant. He can also be persuaded to get his guitar and sing to you. One of the best tour guides ever. Then onto the GBR. Accommodation at Kelly's was very good. Food was basic but good. Hosts there are lovely and you may get a chance of more star gazing through their telescope. The trip to the GBR and Lady Musgrave Island can be choppy. Even some crew got ill. The crew of The Lady Musgrave Experience were excellent, chatting to all passengers. Tea and cakes on offer too. As a nervous snorkeller, I was very reassured that snorkelling was guided with someone watching out for you all the time. On the trip back we were so lucky to be joined by 6 humpback whales who hung around for a while. Magnificent. Altogether a brilliant day. Our group also opted to go paddle boarding the next day. I would recommend this - good teacher and we all managed to stand up and paddle, some excelled and others did yoga on the board. We all fell in. And laughed a lot. Great way to end the trip.
Absolutely amazing tour! I had the best guides, Keith and Andrew, who were not only knowledgeable the entire trip but entertaining. It was more like hanging out with friends (I tried alone) vs a boring guided tour. The views and events were spectacular, especially on the Reef! I and #39;d do it again.
Great trip!!! Fraser Island is a absolutely beautiful unique island. I want to go back and stay for a week. Beau, our guide, was fun and interesting person to hang out with.
Lady Musgrave Island trip was too awesome. The reef is beautiful the accommodations are great. Mick, our guide, was fun and very helpful.
The meals included are tasty and just the right amount. I would do this trip again anytime,
Brilliant five days, really well organised and was a good mix of quiet time to yourself and packing in lots of activities. Definitely two of the most beautiful spots in the world, can't recommend enough!
Great tour... This is really a combination of two tours, the Fraser Island tour was great although a much larger bus and tour, then you have an afternoon at Rainbow beach to start the next to the following day. Really enjoyed the reef and second part the best. Guides were great! Saw a sea turtle!
The tour was amazing! The best part was the Great Barrier Reef and Harry was an amazing tour guide!
Tout amazing, very knowledgable friendly tour guides. Maxine and Barry showed us frazer Island and Barry the great barrier reef. I have travelled alone and meet amazing travellers, felt safe and tried new experiences such as diving and surf lessons. Don't hesitate to book this tour.
We had good time. The Reef does not require any advertising - just great, but I would like to mention that the guides we had were friendly, funny and full of interesting stories. Thank you Mats and Harry.
A lot of time is spend in coaches but it is just the size of Australia.
Alex and Ania
Overall, this was a good tour. Our guide for the GBR portion was Keith and he was great! He was fun to hang out with and was knowledgeable. Keith took good care of us and was even our chef on Christmas Eve and Christmas Day. Nothing was open on the holiday so he took us to a lovely beach and prepared a gourmet picnic. It was a memorable Christmas!
The tour to Lady Musgrave was good/bad - it was a 2.5 hour ride out on a rocking boat which we were told was normal and everyone was seasick. When we got there, we did have about 40 minutes of snorkeling, a nice lunch on the boat, 20 minutes on a glass bottom boat and about an hour to tour the island, all of which were amazing. The bad part was then there was another 2.5 hours of seasickness to get back. I would have liked a little longer on the reef to make up for the 5 hours of very uncomfortable travel.
Regarding the accommodations - Kelly's Beach Resort was very nice, Eurong Beach Resort was ok and Dingo's was nothing but a youth hostel bunk rooms, no towels, smelly, etc.. We were dropped off there on Christmas Day evening and there was no food available nor was there anything open in town. This is also the transition portion of the 2 Viator tours so the hostel folks didn't care and weren't at all helpful. I can't entirely fault Viator but it was very frustrating!! I am not sure why Viator would even choose this place to stay when there were plenty of other regular places around. I would gladly pay more to stay at a place with towels and basic amenities.
The following morning we waited wasted several hours for the next portion of the Viator tour to arrive. When we finally got underway for Fraser Island in the afternoon, things were better. Rhett was our guide and he was very knowledgeable of the area. Fraser Island was beautiful and we especially loved swimming in Lake Birrabeen. Rhett also lead a great night walk on the beach to look at the stars.
We had a wonderful experience. Both Steve and Harry from Sunset Safari's were helpful and a lot of fun to travel with. Our group was small and that made it personal ! Thanks again for a wonderful holiday !
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