Pleasant drivers, pick up on time, all good except for AWFUL traffic near Brisbane. Great service. Thanx.
Lovely lady @ office, very helpful. Friendly drivers, quick transfer @ Aussieworld. On time to be picked up, good timing @ Airport. Very pleased.
The transfer was smooth, comfortable and very fluid, the trip was managed professionally. A great service and one that I would not hesitate to use again.
This transfer involves changing buses their buses part way but our concern about any delay was unfounded and we arrived at the Brisbane International airport for checkin in lots of time.
We would book it again.
Picked up on time from my hotel and dropped at the airport with plenty of time to spare!
I had to phone the Australian agent to find out at what time we'd be picked up 4:30 am, but had only made the booking the day before, on the weekend. The trip was good - collected at the hotel on time and delivered to the airport in good time. It's a very slick operation - changing buses at a main depot but with only a few minutes stopover there.
Two disappointing things about this trip.
The first was the issue organising pick up - there was no record in your system of us having a booking. As a result I was on the phone for quite some time and the booking reference that was printed on our ticket - as noted above was not in the system - quite frustrating.
The second issue was how on two occasions the driver who picked us up complained about tourists and the amount of traffic it caused. funny - we are tourists and without them he probably wouldn't have a job. No issues with the second driver - very friendly and courteous
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