A first class outstanding tour with a company who deserve to be commended not only for the high quality of the service they provide but for also going out of their way, at their own expense, to make the experience unforgettable for their clients. I cannot praise them enough.
The helicopter ride was breath- taking with spectacular views and the highlight of our Great Barrier Reef cruise.
We were picked up from our cruise ship by taxi, the whole trip was clearly explained and throughout the ride we were able to request closer views, ask questions etc. Wonderful!
Whilst waiting to board we asked the receptionist if she could possibly book a taxi to pick us up after the ride as we wanted to go to Kuranda Village. She suggested that it would be far better to go by cable car than road. We explained that that was what we had dearly wanted to do but were unable to due to time restrictions.
When we went back to the hanger after our helicopter ride one of the staff was given the keys to a car and told to take us straight to Freshwater stationdeparture point for cable car where we had been booked onto the 11.00 am cable car, which meant we had sufficient time to do the 'round trip'
The receptionist had gone to the trouble of sorting it all out for us. The company also refused to charge us for the 15 minute taxi ride to the cable car station . Talk about going the extra mile.
Thank you so much. It was truly appreciated
Gayle K Australia
Unfortunately rain into some weather problems but the staff was very accommodating and was able to get me on another heli at a later date before leaving the Carins area. Even though I was unable to fly over the reef, I was still given a private flight over the rain forest and treated like a VIP.
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