Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining - Reviews

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Robert R

5 star rating: Highly Recommended
January 2018

Overall, a great adventure. Worth the money.

Morgan P

5 star rating: Highly Recommended
September 2017

We had such a great time with All Native Tours through Viator. Our guide for the day, Anastaciya, was so wonderful and was able to communicate with us in English as well as Spanish for the other couple who was with us. The experience in the jungle was fascinating and beautiful, highly worth visiting. The Mayan lunch afterward was amazing too. The food was so delicious.

Be prepared though if you go during rainy season the mosquitos are going to get you and you're not allowed to wear bug spray because of the cenotes. They don't want sun tan lotion or bug spray polluting the crystal clear waters. Also, if you don't like bats be wary because they live in the cenotes and have no fear of flying right over you while you're snorkeling.

Depending on where you are located on the island you'll be picked up as early as 6:20 so don't make it a late night although you'll have about 2 hours to drive to the destination so you could take a nap on the nicely air conditioned bus.

cher2501

5 star rating: Highly Recommended
September 2017

Our tour guide Edward was amazing, I was afraid of heights, and he made the grappling and zip line experience very comfortable! The 4x4 ride was also super fun! The snorkeling in the cenotes was beautiful, and lunch was delicious! Pickup and drop off right from hotel, highly recommended!

Kari M C

5 star rating: Highly Recommended
May 2017

I had such a great time! The ziplines were a lot of fun and up above the trees. The cenotes were so clear you could see everything. Our tour guide Pepe was great. The only downfall was how much the pictures cost. I paid $30 USD for one picture.

christinelivingstone

5 star rating: Highly Recommended
May 2017

Really fun day with plenty of variety. Guides were super friendly and took extra care of my friend, who is afraid of heights!

kay.boylan

5 star rating: Highly Recommended
April 2017

This was the perfect excursion!! From the zipling to the snorkeling the whole day was filled with activities, and I was very impressed with the professionalism and organization of the whole day. Our tour guide Pedro was a blast! He informed us of everything as we went while also being extremely personable and fun. This tour included FIVE ziplines which was more than I ever expected. The snorkeling was by far the coolest part the caves were fascinating. I will say I wish that I wish that part was a bit longer but there was so much to do I completely understand why. I would say if you are on the fence about ziplining go for a snorkeling excursion, you wont regret it! Also, the lunch they provide at the end was probably the best meal I had my whole time in Mexico.
One thing I would say as just a heads up is that if you are staying in Cancun it is a 2 hour drive to get there 4 hours total, but I know for my group it was worth it! Cant wait to go back!

Love

5 star rating: Highly Recommended
September 2016

This activity was absolutely awesome! The guides were wonderful and a lot of fun.

Lawrence T

5 star rating: Highly Recommended
August 2016

fantastic tour and Servando was the best.

ljparmer

5 star rating: Highly Recommended
July 2016

We had a blast! Did so many things that were far outside my comfort zone. Eric was our guide and was encouraging, helpful and all around great! Will recommend this to anyone.

Kelly B

5 star rating: Highly Recommended
June 2016

We enjoyed our tour with Eddie, very much!!

Lisa B

5 star rating: Highly Recommended
May 2016

While this probably gets very crowded in the summer and spring break months, it was great for me in April. The entire experience, from the Shaman to the zip lines to the food was excellent. Our tour guide, Diego, was smart and knowledgable also.

ambeamega

5 star rating: Highly Recommended
March 2016

Well organized tour, good amenities and excellent tour guide we got Fabian with us. Food was also great and the opportunity to be in the middle of the jungle in a cenote was outstanding.

The highlight was scuba diving in the cenote. That was an incredible experience.

Jennifer J

5 star rating: Highly Recommended
February 2016

This tour was amazing. Our guide Frederico was very informative and fun The food was awesome and well seasoned. I'd recommend this excursion as well as go on it again. It was well worth it.

Osvaldo N

4 star rating: Recommended
August 2017

Great excursion! Best part was snorkeling and rappelling into the Cenotes. Pick up van was new, clean and air conditioned. The driver is your tour guide and stays with you the whole time including the ride back to your hotel. The only complaints I have are the prices of the photos: 30 USD for a single photo---60 USD for a CD with photos only---90 if there are 3 or more people in your group, and 100 for a USB drive of photos and video taken. 2nd complaint: There isn't enough rappelling equipment to go around. We had to wait about 30 minutes until other tour groups came off the zip lines/rappelling so we could get the harnesses. They need to buy more rappelling harnesses.

Connie R

4 star rating: Recommended
March 2017

My sister and I really wanted to go Ziplining as we had never tried it. Sarah our tour guide was there to help us with our fears. We really enjoyed the blessing and the buffet that they had. The thing that scared me the most was the way we had to go to get to the platform before going down the zipline. Beautiful countryside.

Hilary J

4 star rating: Recommended
December 2015

Said was a great guide. Fantastic and fun experience, professional. A low-level impact tour made for most ages. Great to support the locals. 100 recommend. Fun!

Keeana R

3 star rating: Worth doing
March 2016

The snorkeling was okay. I wish we could have swam in the cenote a bit longer. It was my first time snorkeling, and I didn't quite have the hang of it so I didn't enjoy it much. It was still very educational learning about the cenotes and swimming to the bat cave. I think its work a visit if someone wants to learn about the cenotes.

Dave A

1 star rating: I do not recommend this
May 2016

Although the actual cenotes were amazing, I wasn't allowed to take my waterproof camera along with me to take my own photos so had to rely on the camera shots from the professional photographers there, which weren't much cop. We also found a spider and i asked for the cameraman to take a shot of me next to it for my usb stick which i bought with all the photos on it. The photo was not allowed to be on the stick as it was a dangerous spider. This totally put me off the park and the attitudes when i asked can i pay for it were shocking. The snorkelling in the cenotes was amazing though just an unpleasant experience regarding my own photos.

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