Here's a chance for kids of all ages to spend some quality time with a dolphin! A gentler dolphin experience, this outing is about watching the lovable mammals perform tricks and cuddling with them rather than riding them.
Clarissa C USA
This was great! But the price of getting your pictures was staggering!!! So we did this with our mental pictures!
Purchased this experience to tick off my bucket list and the experience with the dolphins was worth it. However certain elements of this program lowered the quality of the overall package.
Firstly, arriving at the Dolphin Discovery centre on the mainland everything seemed confusing and I needed to ask several members of staff for direction. They were extremely unorganised. They weren't rude or anything, just lacking on some basic customer service skills.
The ferry ride over to the island was beautiful, it included breakfast bread, croissants etc which was okay. Arriving at the centre on the island, again the staff seemed unorganised at directing customers. Lockers are free which is good and the facilities are superb.
The experience with the dolphins was excellent and so was the instructor. You see them perform tricks and have the opportunity to engage personally with them performing tricks etc whilst having your photo taken. All with the dolphins was an unforgettable experience.
My main problem with this experience is that they charge 40USD for a one person photo which seems absolutely extortionate. It's even more expensive for family photos. It certainly left a sour taste in my mouth. Paying so much for the experience then they milk you for all they can. Don't misunderstand me, I realise they're a business and need to make money but I find that price ridiculous. There's no chance to take a photo using you own camera whilst with the dolphins so it's their photo, or no photo. I felt 'tourist-trapped' by this tactic and thought it was a cheap shot by the company. Obviously I didn't buy one but I have my memories.
Overall, It's definitely a worthwhile experience for all ages. The dolphins make it great but in regards to the operating company Dolphin Discovery they could improve. They need to review their pricing and how they organise the customers arriving at both the the mainland and island centres.
I would however use this company again.
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