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Beatriz C

5 star rating: Highly Recommended
December 2016

The tours to Chichen Ista and Tulom were excellent. We were very please with the service both to and from as well as the expertise and information provided by our guides!

Jeanne

5 star rating: Highly Recommended
November 2016

This was a great trip. Thank you, Marco for all the in depth information on the Mayan culture. It made the experience at the site even better. There are many other tours and tour companies that you can choose. I chose Amigo and luckily got Marco as the guide becasue we arrvied at Chichen Itza earlier than the crowds and the hot weather and then back to my resort in time for more fun in the afternoon! I highly recommend this one!!

Sally G

5 star rating: Highly Recommended
August 2016

Marcus our guide was very knowledgeable. Very early start at 515 and back at 1545. It took nearly an hour before we left Cancun enroute to Chichen Itza and Tulum the following day. But being at Chichen Itza before the crowds and the midday sun was more than worth it.

Jed H

5 star rating: Highly Recommended
August 2016

I must start by prefacing that we were only able to experience the Chichen Itza portion of our agenda and not the Tulum portion. Unfortunately, due to weather and an auto accident, there were miscommunications and we were never picked up for our Tulum trip. And trying to correspond with the local travel agency regarding planning was quite frustrating.

But that aside, our Chichen Itza experience was excellent. We were picked up at 5:40am at our resort and arrived at Chichen Itza right around 8am. There were virtually no other visitors so we had a very quiet experience while we were led around the ruins. Our guide, Marcos, was excellent and provided plenty of knowledge, history, and an all-around very enlightening experience. We were given some free time at the end to wander around on our own. Our driver, Ramon, was also excellent and provided a worry free ride to and from Chichen Itza.

All in all, a great experience. Early access allows you to beat the crowds and the heat and gets you back to your resort to still enjoy the rest of the day. HIGHLY RECOMMENDED!

evesil2002

5 star rating: Highly Recommended
July 2016

Everything that was promised was delivered.

Manali P

5 star rating: Highly Recommended
July 2016

We did this tour in late April this year. As promised, we were picked up at about 5 am from our hotel by the Amigo Tours guys. Good bus air conditioner was working well, which was a blessing since outside it was toooo hot! Freddy Hoil was a great tour guide. The best part of the tour was that we got to Chichen Itza very early on in the day, so we had a great time exploring the place without many people crowding about - also a great time to take pictures. The tour gets over some time in the afternoon, so there is plenty of time left in the day to do other stuff. Overall, highly recommended!

Gary B

5 star rating: Highly Recommended
June 2016

Great tours of both Tulum and Chichen Itza. Each day of the tours started with a pickup at about 5:15am from our hotel, but we were back at the hotel by mid-afternoon having had a fantastic day trip to the Mayan ruins. While I can't remember our Tour guide and bus driver for our trip to Tulum they did a great job. For our tour of Chichen Itza we had Ramon driving our bus and Marco as our guide. Marco had a wealth of knowledge and provided a fantastic and very interesting tour and history of part of the Chichen Itza complex we had time to see. My only regret was not having time to spend a whole day at Chichen Itza to 'quickly' explore the whole site - which if done fully would take 2-3 days and even then you could probably find more to see if more time allowed. We had a bit over three hours at both Tulum and Chichen Itza with the guided tour part taking about 1hr each, with the remaining free time to explore the sites ourselves and and check out the numerous local local vendors selling all sorts of items. Both tours gave us a small insight into the Mayans and their way of life. I would highly recommend these tours.

Magdelena C

5 star rating: Highly Recommended
June 2016

Highly informational tour to Chichen Itza. Super Frank was an awesome guide. Despite the early morning pick up time at our hotel, the early access option was the best for us. We beat the afternoon heat and were able to take pictures without so many people in the background. That was a huge plus!

Sonia L

5 star rating: Highly Recommended
April 2016

It was wonderful my trip with Amigo tour.

Sue

5 star rating: Highly Recommended
April 2016

Early access gets you to the sites before 9am when the morning is pleasantly warm and almost no one is around. By the time we left it was hot and hoards of people were entering. We had excellent guides and drivers for both Chichen Itza and Tulum. Freddie, our guide for Tulum, was especially helpful. My husband Gerry was recovering from sciatica and not able to walk fast, so Freddie arranged for special access to the site for Gerry to reduce the distance he had to walk. Freddie also arranged for a vehicle to take Gerry back to the entrance after the tour. We had prepared ourselves for the tours by taking a video course of the Mayans, but Freddie provided lots of additional information not included in the course. We tipped him generously for the great service.

The only bad thing I can say about the tour is the design of the tour buses. The buses seam almost new with seats that have a lot of cushion but there is not adequate space between each row. There are 60 seats in each bus which means no knee room if the person in front of you leans his seat back. You have to either sit sideways if no one is sitting next to you, or splay your legs so each knee doesn't get banged up.

Waters

5 star rating: Highly Recommended
March 2016

It was a great experience, we liked the tour agency and got a very good price.
Frank, the tour guide of chichen itza is very kind, knows a lot about the maya culture and made the trip entertained.

hekai

5 star rating: Highly Recommended
March 2016

incredible

Shirin D

5 star rating: Highly Recommended
February 2016

We took the early morning tour of the day and beat the crowds. Our guide, Freddy, is a Maya descendant and shared his depth of knowledge and insight. He really offers the quality of a private tour guide. I highly recommend taking this tour with him.

Jamisonl2738

5 star rating: Highly Recommended
January 2016

Painful to be at pickup at 5:15am but worth it to avoid crowds that swelled around noon just before we finished. Fabulous tour guide Frank went above and beyond. Very informative and great response to questions from group and directly. Nice bus and dropped off at our hotel.

mdm7228

5 star rating: Highly Recommended
December 2015

Freddy our guide was outstanding. Best guide I've had. Highly reccommend him and Amigo tours. Dean McAllister, Cottage Grove, Oregon. We were in Cancun, Orlando and Kona and he was the greatest.

Paul R

4 star rating: Recommended
October 2016

Two good trips. Early starts but well worth it as you get to Chichen Itza before the crowds arrive and before it gets too hot.
Only downside is the lunch provided. A sandwich with cheap ham and a processed slice of cheese is lazy to say the least

Ricardo G

4 star rating: Recommended
August 2016

recommended ,. everything about the tour is great viator tells you that an archeologist gives you the tour and at the end its not, the person that gives you the tour is one of the locals which I still enjoy they are great people and will give you great information .. vaitor just needs to be straight foward about that info next time !

Sudhira_k

4 star rating: Recommended
June 2016

The trip to Chichenitza was great. We had a wonderful tour guide named Frank who was an anthropologist. His insight into his own heritage was invaluable. Of course we were picked up at the hotel at 5 am but had to go around picking up others until about 6:30am before we actually left for Chichenitza. However the 3 hours at the ruins was ample to look at everything. The biggest plus was we were there way before other tour groups so we literally had the place to our selves for about an hour.
The trip to Tulum was not so great because of horrendous rain and wind, however it is a beautiful site which makes us return there on our next trip.

Josef L

4 star rating: Recommended
May 2016

The chichen its a tour was great although we ditched the guide as it was moving too slow. Tulum tour had so much dead time that we were literally bored to tears. Both sites were beautiful and worth seeing but the length of the tours should be reviewed.

Robert L

4 star rating: Recommended
April 2016

Tour guides were great and very informative. Both locations were extremely hot. I couldn't imagine going to them mid-day. The pickup and drop-off will consume a good amount of the trip time. Overall both of these trips met our expectations.

Gail I

3 star rating: Worth doing
October 2016

The ruins were a great experience. Well worth the time. Only downfall was Amigo Tours who was the transportation. They arrived almost a full hour late. Lunch was a skimpy sandwich with one piece of cheese and one slice of ham. Avoid Amigo Tours Mexico.

Noah L

2 star rating: It was OK, but could have been better
August 2016

This is a hard one to review since it was really two tours in a package deal. The first one, with Marco Antonio to Chichen Itza, was incredible. He was so knowledgeable about Mayan culture and everything at the site, and very friendly and welcoming with questions. He clearly was very passionate about Chichen Itza and had an educational background in the field, and was one of the best tour guides I've had, period. If the trip was for Chichen Itza alone, it would have been five stars.

Where the stars get deducted is for the day in Tulum, with Arturo. He was grumpy, impatient, and rude - in short, everything Marco was not. First, Amigo Tours was super late as it was the first day as well by about 40 minutes, and did not make clear what bus to take we needed to take the bus to Chichen Itza and then transfer or when to transfer. This would have been ok if Arturo was at least nice or helpful. But he clearly wasn't comfortable with English - at one point during the tour, he asked the bus IN SPANISH if we were ok with him speaking solely in Spanish from there on out. Being that we don't speak Spanish, we missed this, so many folks on the bus could not enjoy the tour from there on out.

But most upsettingly, when I asked him in private to repeat some of the logistics when we got off the bus, he yelled at me and asked well why didn't you listen to me?? When my girlfriend replied that we don't speak Spanish, he said well why didn't you speak up when I asked if Spanish was ok, you should have waved. We had actually tried to signal several times we weren't understanding him, but he had ignored us. When we got to the site, he pawned the English speakers off to a different guide, Gabriel, who was much better, but still didn't explain half the site to us, leaving us to wonder what much of it was.

This is sold as an English language tour, which should mean that the tour guide doesn't randomly ask IN SPANISH if everyone on the bus is ok without English. Zero stars for him.

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