Cancun Underwater Museum - Reviews

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Jeong K

5 star rating: Highly Recommended
January 2018

BEST!

Thomas C

5 star rating: Highly Recommended
January 2018

This was a really excellent tour. Our tour guide, driver, and assistant were very friendly and helpful. The guide got in the water with us and showed us where to find the statues. She also would take your camera and swim closer to the statues and take pictures for you if you couldn't. When about half the boat was feeling very seasick, she and the driver altered the tour and took us to a really beautiful beach with tide pools. This was such a great decision! We were able to continue exploring around and even snorkel a little in very shallow water without continuing to feel sick. I even saw an octopus! This did not feel like a sub-par backup. It was a really excellent choice for those who were sick. I really thank the guide and driver for this decision, and I didn't have to sit out half the activities for not feeling well. 100% would recommend this tour and Aquaworld to others traveling in Cancun.

Debra B

5 star rating: Highly Recommended
November 2017

Wow! It was a fabulous snorkeling adventure and I will cherish the memories forever of our experience exploring and seeing the beautiful colorful tropical fish of all sizes and the underwater museum was amazing and could not believe my eyes at how incredible it looked. I loved the little house and the beetle bug and the many other pieces of art. Our guide was sweet and very attentive to our needs when called upon. The three member Aqua world crew was professional and great fun to be with on our journey to the Underwater Museum. What a fantastic time my family and I had enjoying that day of snorkeling and the speed boat was fun too! Thank you all for giving me and my family a safe and wonderful experience in Cancun, Mexico 2017.

Judy W

5 star rating: Highly Recommended
November 2017

What an awesome experience. The boat ride was exhilarating and the underwater museum was incredibly beautiful. Our guide, Anna, was top notch in every way. She made our family trip, extra special. I highly recommend this wonderful tour.

linda s

5 star rating: Highly Recommended
February 2017

Did this tour through Aqua World. We were out on a boat with a glass bottom, cool! That day the seas were rough but snorkeling was still great. 5 people on our boat had a little trouble with the waves but there were 2 guides and one driver that stays with the boat to pick you up that are in the water with you, very safe. The statues are a bit of a swim from one another, but with life jackets on it's very doable, even without experience. We then went to an area that was very easy to swim and saw lots of fish, that was almost better than the museum. Thought it was great, the guides are very polite and concerned for your welfare. Drinks and snacks on the boat.

Sonya G

5 star rating: Highly Recommended
June 2016

Snorkelling in the sea was great and looking at the structures
The fish were so pretty in the reef

Mike D

5 star rating: Highly Recommended
April 2016

Fun - just the right amount of time too. You don't get as close to the sculptures as the photos lead you to believe though.

nora

5 star rating: Highly Recommended
August 2015

Such a great experience. If you are not PADI certified and don't want to spend the money getting the certification go this route. You can see everything just as clear and it's so beautiful. Just be prepared to swim as there is a lot of swimming involved. This day we also saw the reef and all fish.

michael

5 star rating: Highly Recommended
April 2015

Great experience! On time. Courteous. Plenty of time to see all of the figures. Enjoyed seeing sting rays and various fish. Boat was clean and sturdy ! Would highly recommend

James M

5 star rating: Highly Recommended
February 2015

The guide and boat captain were great. They did an outstanding job and the trip was outstanding. The seas were a little rough but the guide did everything he could to ensure we had a great time and saw the museum and some coral reefs in the area. I would do this again if the opportunity presented itself. Highly recommended.

Sophia29

5 star rating: Highly Recommended
January 2015

Having never snorkelled in my life - I was a bit apprehensive - no need. The level of patience was phenomenal. The boat ride was exhilarating. Information about the museum would have been great. The museum itself was breathtaking and you get to see a bit of the coral reef as well.
Word of warning: check the cost of travel for the distance between your hotel and the port.

lynn

5 star rating: Highly Recommended
November 2014

Best snorkeling I had done Unbelievable clear water and so many fish and the museum was very interesting. Tour guides were Great!!

Natalie P

5 star rating: Highly Recommended
August 2014

The guides were very attentive, making sure we all had water during the trip there and back. They also gave a great tour of the museum and were able and willing to answer any questions we had.

Edward Ian P

5 star rating: Highly Recommended
April 2011

The water was very choppy/wavy when we went out to snorkel that day, but the boat crew made it feel very safe and they were very professional/fun overall. Although we only saw a very small part of the museum, the fun, exciting and dizzying boat ride back made it worth the trip!

Sherry G

4 star rating: Recommended
December 2017

This was a great tour. I wish we would of seen more statues. We seen more on the jungle mini boat tour through Cancun discount tours. We even got to driver our own mini boats. Other than that the staff were great and made trip fun and enjoyable.

charliemclaughlin4

4 star rating: Recommended
August 2016

Not for the novice snorkeller. Even with a life jacket, the sea swells can be high, so a certain level of fitness is also required. You get to visit two locations, the second being in a more sheltered area. There were children in our party, 8-10 years old, who managed, as some held onto the tour operator's life bouy and all were accompanied one parent/adult to one child. However, the staff were friendly, they provided free refreshments water and fruit on board the boat and of course you get to to see something very unique.

John B

4 star rating: Recommended
July 2016

Fun!

Angela N

4 star rating: Recommended
April 2016

The water was quite rough when we went out, not the best at snorkelling so found it a little hard. But seeing the statues in the water and all the fish was amazing. The tour guides are really great and they make sure everyone is fine and they spend the time with the people who needed a little more help.

Beth I

4 star rating: Recommended
March 2016

Fun time! Saw lots of fish! Great way to spend an afternoon!!!

Charles H

4 star rating: Recommended
November 2015

The ride to and from the site and the snorkeling tour were both enjoyable, although I'm sure the scuba tour would provide a much better view of the artwork. If you are inexperienced in the art of snorkeling and are expecting some instruction, be advised that there is none. Once you reach the site, everyone is quickly ushered into the water and you are expected to follow your guide swimming over to where the Underwater Museum is located, and later swimming to another area to view more sea life and coral.

Rachel H

4 star rating: Recommended
August 2014

Something different and fun, we saw fish, natural coral and formations, as well as the statues. It was only us and one other family so it was a very personal tour, the boat met us at the last statue so we did not have to swim too far at the end. I would recommend as a quick excursion that does not take your entire day or leave you exhausted.

marensb

4 star rating: Recommended
April 2013

The speed boat ride out to the museum was really fun and more like an amusement park ride than a quiet boat ride. The water was rougher than I expected but the guide was excellent at keeping us safe and all together. I really appreciated that he clearly pointed out each installation on the tour so we were sure to see it. I recommend this for anyone who enjoys snorkeling and is looking to do something a little different.

Sherry G

3 star rating: Worth doing
December 2017

It was a great trip! I wish we would of seen more statues. We seen more on the Jungle mini boat tour through Cancun Discounts and we got to driver our own boats on that tour. Other than that the staff were really friendly and made the trip enjoyable.

Tony K

3 star rating: Worth doing
April 2017

i was a bit ill-prepared for this but it was good! it's hard to see the actual museum statues unless you're properly equipped.

Diana B

3 star rating: Worth doing
December 2016

This museum is over rated! Might not spend the time and money on it...

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