Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly

Excellent tour guide, excellent transportation to the marina. I was not expecting such a physically brutal experience with the small boat, open ocean, and getting in and out of the boat when we reached the whale sharks. If you are NOT physically fit or agile in a rocking boat, this is not the tour for you. On a positive, the tour guide Marcela Camarena was phenomenal, and she and the boat operators helped me survive the experience by going over and above their normal duties.

Literally one of the most experiences of my life! The entire crew did such an awesome job of making the day really special. Our guide spoke both Spanish and English, we saw a pod of dolphins, a manta ray, and swam with 4 different whale sharks! The company is very eco friendly which is important to me and we saw the whale sharks in their completely natural environment. Definitely a day I will always remember, highly recommend!

The experience was great and being so close to those sharks was incredible, def recommendable. Tour guide was kind but could’ve explained a little more.

It was definitely one for the books! Loves the whales. Was a bit rushed to see the whales considering there was three couples in the small group and we had to go two at a time. The ride was a bit long as well, about a two hour ride. Don’t under estimate sea sickness take some dramamine before going out to sea! All and all alex our tour guide was amazing and friendly. Loved this experience

The crew was amazing, knowledgeable and surprising caring for their passengers. I would definitely recommend this tour to anyone especially to tour with Oscar and Dani.

Great job and and an unbelievable experience for all. The whale sharks are so majestic. The tour operators were very friendly and professional.

Excellent customer service, great weather, and we found a group of probably 30 whale sharks that we each got to swim with at least 3 times!

I first want to say that I know we went at the end of the season so we were fully prepared to not see a whale. We picked this tour because it said we would stop at an island that is supposed to be one of the most beautiful beaches, so it seemed like no matter what we would have a great experience. Sadly, this was a terrible experience. The description for the use of sunscreen is highly misleading as well. You can not apply even biodegradable sunscreen until you are done in the water, which was HOURS AND HOURS for us. The boat had little shading and they do not communicate well enough the importance of bring things to cover you (and you need more than a long sleeve shirt) The water was really rough and honestly should have been canceled. The boat captain seemed to do very little to make the time on the water more comfortable as well. It took 3 hours on rough, rough water to find 2 whales, which all of the tour boats were trying to see. There was no communication during this time. I think they should have some sort of guidelines about how long they will look for them (1.5 hrs would be my suggestion) before saying we are just going to the island. I think everyone on our boat would have been happy with this decision. When we did find them, the guide sort of just threw the snorkeling gear to us with little instruction and acted irritated if we asked questions about it. Also, in the description it said we would get to hear facts about the wildlife and ocean, which we did not. My friend and I did see a whale shark extremely briefly. The sandwich they provide for you was terrible quality. It said it was going to be ham and cheese, but it was in fact like a chicken salad that had not been kept in the cooler. Most of the boat was super sea sick by this point (despite dramamine) and hot mayo-based food was not going to do most of us well. My stomach was really upset by this time as I had swallowed a good deal of ocean water when I jumped into the water to see the whale, again because we had no instruction on how to use their equipment and I also haven't snorkeled in years. I took one bite and nearly threw up. Because we had spent so long finding them, we did not end up going to the island. I think that is so bizarre as the island is literally the only thing they could guarantee we would see. Then when they made the Ceviche for us, I saw the boat captain dip the tub of frozen shrimp into the ocean water to thaw them. A really terrible experience overall.

are whale shark snorkel was amazing i got some great video with my go pro and are guide and the people who took us were polite and gave us a great tour

This was by far one of my best experiences in my life. It was exhilarating getting up close with the Whale sharks. Me and my partner were quite sick but we didnt care at all because it was amazing. As soon as you get in the water all worries are gone and its sheer bliss