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We were picked up promptly at 6:30 and driven approx. 2 hours to the Tulum Ruins. We were then taken to a beach for the snorkeling portion of the tour where we saw huge turtles, stingrays and other marine life. I was the only non-swimmer which wasn’t an issue thanks to our excellent tour guides!
Even though their federal government closed the Akumal beach for turtle watching, we really enjoyed the cenotes. That was worth the trip right there. Our guide was Paco and he spoke Spanish, English, French, and one other language Swedish maybe. He has a great personality and a great sense of humor. This cenote trip was awesome. My wife has issues with claustrophobia but was able to do the underground tours quite easily. Maybe it was because Paco was such a charmer. We were not sure how to dress/prepare for the day but here's how it worked. We did not need any suntan lotion for the cenotes since they were underground and we were in the shade for the first part of the day. In one cenote we walked/waded up to our chests and the second cenote, we floated in our life jacket s and wetsuits.
I was not going to buy the pictures provided by the professional photographer but changed my mind after we finished touring the cenotes. It was such a cool tour and she did a great job taking photos even a few really cool stock photos included also.
Yes, we would do this one again.
BE READY TO BE PICKED UP AT 6 AM IF YOU ARE IN THE HOTEL ZONE-Cancun. That's a fair warning, we stayed at Riu Cancun and pick up was SUPER early and we had to pick up 5 other couples on the way, it turned out to a 11 hour day. The 5 stars are because the experience itself was amazing. The turtle swim was magical and the cenotes at Chikin Ha were breath taking, the staff was very nice and the snack was pretty late in the day so were pretty hungry by then.
We had the most amazing day snorkelling at Akumel Bay, we saw many turtles and stingrays up close, and even snorkeled along the reef and saw many incredible fish. Katrina and Tamara were very professional and informative tour guides and made our trip extra special.
A truly magical experience!
Great tour, fun and full of turtles. The best part was the cenotes
It was an amazing experience! Francesca did a wonderful job explaining how the cenotes formed and gave us lots of information on the turtles. We saw three turtles, a stingray, coral, and other fish. The lunch that they served was a welcome break. I wouldn't recommend the trip if you have problems climbing steps, since we had lots of these. We also saw a locust, termite nest,iguana and beautiful birds. My friend and I really enjoyed this trip.
We had a great time. Our guide Aya and driver Manuel couldn and #39;t have been more helpful. The cenotes were beautiful and very interesting. We saw several turtles while snorkeling in Akumal. We highly recommend this tour. Z
Great, friendly service. The area is also spectacular, with plenty of turtles, etc. One member of the group had mobility issues, and the guides were accommodating of that. Thanks for everything.
It was everything I hoped for and then some. We saw 9 different turtles at Akumal! The cenotes were beautiful. The most amazing thing about the adventure was our guide Adan. He was very informative and took the time to answer our questions. I would recommend this to anyone wanting something a little different.
Ive experienced many day excursions in the 3 times Ive visited the Cancun area and this is by far the most outstanding of them.
Our guide, Louise, was thoroughly informative, helpful, and professional. She briefed us w/background info, fitted our equipment, looked out for our safety, and made sure we had a great time. We saw a dozen or more green turtles and 3 types of rays.
Having the photographers services frees you to enjoy the moment rather than worry about capturing good shots to view later. The best photos I have of our vacation are the ones that the photographer, Guille, took on this excursion. If only he would follow us around and take pictures of our entire trip!
Bring an inexpensive workout shirt, the type that wicks moisture, to wear under your swim vest at Akumal. If you want more sun protection, make it long-sleeved.
Bring water shoes to protect your toes from getting bumped and scraped on the underwater boulders in the cenotes.
The early departure is a small sacrifice but worth it, since youll avoid the worst of the crowds. If your hotels buffet or room service isnt available for an early breakfast, plan ahead by stashing something the night before.
Yes, its a long drive from Cancún. But you cant change geography. Bring a change of dry clothes so you dont have to wear wet swimsuits on the return ride do have your swimsuits on and ready to go when you leave in the morning. There are restrooms/changing rooms at both locations.
Bring enough cash for the photos and gratuities. You may think you wont want the photos, but youll change your mind after you see them. An appropriate tip would be 10-20% for the guide if they work hard for you and give you an amazing experience.
While not required, its a nice gesture to tip the driver, maybe 100 pesos 5US, since hes guarding your stuff in the van while youre having a good time and he cleans up your sandy mess afterwards.
Be aware that the guide may be speaking more than one language with other members of the group.
This was the highlight to our trip to Cancun . The bus to collect us was running late but they phoned to let us know which was much appreciated . The whole trip was fantastic . I have been talking about it all the time to anyone who will listen ! We bought the photos and printed them off to put in Christmas cards . They were excellent quality and definitely captured a 'moment in time ' on a very special day .
Nothing short of amazing. Our guides were very respectful of the turtles home and knowledgeable about the cenotes.
MEB2010 United States of ...
This tour was amazing from start to...well almost the finish. But I will get into that later. We were picked up on time! at our hotel by tour guide,Tamara, and driver Miguel. They were very friendly. We drove around picking others up and picked up our photographer, Nacho, as well. Unfortunately since we were the first ones picked up, we rode in the van for a long time 3 hours!. The snorkeling was all fantastic however, you may not like it if you are not a good swimmer because the current in the ocean was rough. Nacho took awesome photos and we ended up purchasing them. The ride back was less than pleasant. Since we were the first ones picked up, we were last dropped off so we had another 3 hour ride and we were cold and wet. There is probably not a lot they can do to fix this other than maybe cluster people staying close to each other together so they don't have to drive all over Cancun and surrounding areas. Overall though awesome trip!
We are two families with three adults and two 12-year-old girls. Our tour guide is Rose and the driver is Angel. Rose is very friendly, patient and knowledgeable. This tour is an eye-opening experience. The lunch is simple but quite good. The cenote is awesome and so impressive. Swimming with the turtles is so much fun. The lifeguard for our group is Mares. He is very responsible and helpful all the way through. Absolutely amazing tour!
I wanted to such a tour but there were so many tours out there on the net that I didn't know which one to pick as they all seemed great. I was then recommended to use a travel startup yourlocalcousin com which connects travelers with locals for customized travel planning and itineraries. I connected with a local from Playa del Carmen and she told me to pick this tour. It was best use of my 6 hours and the guide Thomas and his crew were great! I would highly recommend this tour to everyone.
This tour was absolutely worth the time and money! Our guide Jessica was amazing. She spoke 4 different languages to the people on our tour. She is extremely knowledgeable about the cenotes and turtles.
Make sure you wear a swim shirt or long sleeves when snorkeling because sun screen is not allowed due to potential damage to the reef. They have long sleeve shirts available to purchase for 20.00. Also, make sure to purchase the zip drive with all the pictures for 30.00. The photographer is with you for the day. Best 30.00 I spent, over 300 pictures.
I HIGHLY recommend this tour!!
We greatly enjoyed snorkeling with the turtles with our guides Malcolm and Yuri. Swimming in the cenotes was phenomenal. My family will long remember this great adventure.
Freddy is the best tour guild in Cancun. The photographer took the amazing picture. Only 30 for all photos on stick. We went 10 miles on a tiny road to visit 2 cenotes at one location. Freddy called it Mayan massage because the road was so bumpy. Each cenotes, one dry, one wet, gave us different feelings. You have to be there to feel it. Really worth it. Lunch was served in a hut in the middle of the jungle.
This tour is great. We started off looking at turtles in the Akumal Bay. We followed that up with a snorkel in two cenotes. Cenotes were beautiful. This was an outstanding tour. Nickolas was our guide and was simply great. Everything was as expected. Transportation was on time and great. This is what you want when you book a tour and don't want bad surprises.
Lori W United States of ...
Great experience and our tour guide Ricardo was excellent and knowledgable.
This tour was so much fun!!! Swimming with the turtles and fish, swimming in 3 cenotes, you will definitely get a good work out! Ricardo was an excellent guide, very knowledgeable, friendly and patient for the non-swimmers in the group. He spoke many different languages and was able to communicate with everyone in the group. Victor was our reliable and trusted driver and Nacho captured all of our candid moments on camera. They were all amazing just like the experience. I would recommend this tour to everyone!!
Our young family of 4 throughly enjoyed this tour.
Pick up in the morning was prompt from the property we were staying at in PDC
We saw a few turtles on the first excursion to Akumal - but there were quite a few people there doing the same thing so may have prevented the turtles from surfacing
The highlight was definitely the trip to the underground Cenote!
Our guide was very informative without being too pushy
Overall we had a great day out and would certainly recommend this tour
One of the best parts of my trip to Cancun! The cenotes are beautiful and refreshing. I would have been happy with the tour had we only done the cenotes, but that was only half of it. Snorkeling was amazing as well got to see plenty of sea turtles and other sea creatures.
Sometimes you never know what you are going to get with these excursions, but I was completely impressed by the company and tour guide. The tour guide provided equal amounts of information and entertainment very polite and well mannered.
The only thing to take note of if you are coming from Cancun, it is a VERY long ride. It took 2 hours to get there we had to make a very long stop off the main road to pick up some people in Playa del Carmen which added at least 30 minutes. They picked us up at promptly at 6:45am and we returned around 3:30pm. It is a long, busy day, but very much worth it.
Our guide, Jerry, was wonderful! He was so incredibly nice and helpful. This was one of the best tours I've ever been on. The group was small and we all go to know each other very well. The Cenotes were beautiful and it was wonderful to snorkel at them. Then we got to snorkel in Akumal. We saw tons of coral, fish, and turtles. We had a professional photographer that took pictures the entire time and we were able to purchase a flash drive afterwards. I would definitely advise taking this tour!
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