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Tour was excellent and that is all due to our fabulous Tour Guide Maurice and Driver Pedro. I rate the tour experience 5. The appetizers, tapas, drinks 4 and the box lunch 3.
Tour Guide knowledge of the Mayan culture, the temples and just his general insight is truly note worthy and exceptional. The night light show was unbelievably beautiful. The only regret was that the headphones were not made available, but the information given to us previous to the show from our guide made watching without headphones bearable because of all the information he laid out to us. This is truly a must see/do before leaving Cancun.
Everything was perfect - the weather, the food, the entertaining, the trip, the time at Chichen Itza, the driving back and forth but the absolute top of the mast was our driver and guide Mauricio. We had a very good time with him and I hope one day I will see him again.
Thank you Mauricio and best regards from Florida,
Maurice, our guide, was extremely informative, educational and a blast to hang out with on this tour! He was extremely accommodating and extremely helpful in explaining things! The tour itself was amazing especially the light show at the end. It and #39;s a long ride from our hotel in Cancun but worth it!
I would recommend this tour to any adults visiting the Riviera Maya. It is a great value. You really do beat the crowds. The ride was smooth and relaxing. It leaves later than the other day tours, and routes you through a little town to an entrance not accessed by the other tours. The Mayaland Hotel grounds and the ruins are in a beautiful natural setting. Local vendors are set up along the main paths and the perimeter of the historic structures, away from the Mayaland Resort. Some of the merchandise was handcrafts I hadn't seen in Playa del Carmen, so if you like to bring home something special, I recommend bringing extra pesos, though there is not a lot of time to engage with the vendors if you want to keep up with our very knowledgeable tour guide. The walking tour ends around the time that the vendors are packing up. Tapas and drinks at the hotel were very good, with a beautiful sunset view over the silhouette of a distant ruin, but the food was delivered in small amounts. A wonderfully produced movie of the Mayan culture was presented in English at a small planetarium at the hotel, which was the perfectly prepared us for the light show, which was all in Spanish when we went, translating devices were not available yet. We were extremely fortunate to have had a cloudless sky with no moon for the light show. The day ended with a smooth and quiet ride home, and a box lunch which was nothing to write home about--but no complaints here, as we weren't there for the food. We arrived at our hotel just before midnight. It was a long, wonderful day, and it was truly the highlight of our stay in Mexico.
We had pick-up from our hotel and then went to a different hotel to pick-up another family. Had it not been for this family, I probably wouldn't have enjoyed the trip as much. They were Mexican but had moved to America over 40 years ago and were back visiting. They brought their granddaughter and my wife and I had such a blast getting to know them and enjoyed seeing the sights with them. My recommendation for future travelers - Eat right before you go - get something minimal during the provided lunch at the restaurant - and spend as much time in the ruins as possible. We felt like we spent a very large part of our day driving, waiting, eating, etc...and only had 1.5 hours to see the ruins. Our guide Mauricio and his driver Francisco were absolutely great. Our light show got rained out, but we still had a blast. This was probably the best excursion we've been on while traveling.
Chicken Itza is a wonderful experience and if one is a visitor to Cancun, try to get there. Take the time. It is 4 hours round trip but try to see it. Just make sure that the tour group gives you the same directions of where to be picked up as the tour director.
This was an amazing experience.
Our driver and tour guide, Carlos, showed up at our resort in a new, luxury Mercedes car. The car was very comfortable and Carlos was very accommodating to our needs and comfort on the 3 hour drive to Chichen Itza from our resort. We had a lot of questions along the way in relation to Mexico, Chichen Itza, the Yucatan area, etc, and Carlos was very knowledgeable in all areas - patiently answering all questions.
Arriving at the beautiful Mayaland Hotel, which sits within the historical site of Chichen Itza, we had a wonderful lunch... the food was fantastic and the service was amazing. Make sure you try all 3 hot sauces when the waiter brings the starter of chips/guac and Pico De Gallo to your table.
After lunch, Carlos led us into the historical site from the grounds of the Mayaland Hotel, which bypasses the main entrance of Chichen Itza.
Again, Carlos demonstrated his knowledge of the Mayan civilization and the historical site by giving us insight into each structure within the city. We were then free to wander on our own until 4:30 when the site closes. We headed back to the Mayaland Hotel to sit on the terrace and watch the sunset over the observatory of Chichen Itza while enjoying our complimentary drinks and tapas. Again, excellent food and service.
At approximately 7:30, we headed back to the main entrance of Chichen Itza to view the light show at the Temple of Kukulcan. I was a little skeptical at first about a light show, however, it turned out to be a beautiful and sophisticated journey of light imagery and sound projected onto the pyramid.
After the show, time for the drive back to our resort with Carlos. All in all, an extremely wonderful and awe-inspiring day. Carlos made sure we made it there and back in style and was there to answer questions and give us a very informative tour. We will have many memories for years to come. Thanks so much! If you want to tour Chichen Itza, this VIP package is a must.
The driver was great. He picked me and my wife up at our hotel, and drive us out to Chichen Itza. When we got there we met with Victor our tour guide. He then took up for lunch at the hotel on the site. The good and drink were great. The best part of the tour was Victor and his knowledge of the site. He was able to paint a picture of the site and came from first hand knowledge. He would tell you the site you were looking at, his theory of the site and what is currently believed. He would also tell you the condition the temple was found and and show pictures. He would then tell you what he believed it looked like at the time. It was so great
This was an amazing tour. Our guide, Carlos was charming and knowledgable and made sure we were happy and pampered at all times. So glad we decided to splash out and do this once in a lifetime trip properly. The hotel, next to the site is quite something and #39; Mayaland and #39; superb food and drink!
We couldnt go my wife was unwell,l met the guide gave him the voucher and that was it.
This was on our last day in Cancun. It is rather a long trip but worth it. The driver was amazing, plenty of stops for bathrooms along the way. The food as great. We walked around the site, watched the sunset, the planetarium is great to go along to if you don't speak Spanish as the sound and light show at night follows the same kind of story. Go to the sound and light show, it is amazing. So well done. It is rather late when you get back to Cancun but worth it. The temple complex is really great.
Our guide Carlos Solis was amazing, he made the day very special. His knowledge of Chichen Itza was brilliant, we could not ask for a better day.
This was a great tour - really worth it. The planetarium presentation was a real highlight, as was the excellent food given to us throughout the day. It was the perfect way to see Chichen Itza.
Emma O United Kingdom
We were picked up at 11am from our hotel and taken to meet the main bus and other people. Here we met our guide Delio and driver Hiario, then taken straight to Chichen Itza. It's a 2 hour drive and along the way Delio gave us plenty of information about the day.
Once at Mayaland, we were taken into the restaurant where we ordered lunch and drinks. Both of which were fantastic. After lunch, Delio led us through the private resort entrance to the ruins where he gave us the tour. Delio is a fantastic tour guide and a real story teller. It was fascinating learning about the history. The tour lasted around 2 hours, after which we had a bit of time to wander around and browse the local traders stalls. Some have the usual tourist tat but we found a beautiful handcrafted wooden mayan calendar. It is well worth a look as there are some real gems here.
As the partk closed we were led back to Mayaland and led through to the Planetarium. This was wonderful, the story of the mayans and the stars was fascinating, and the icy air con was a welcome relief. This also helped us understand what was going on with the light show later on.
Next we headed back into the hotel and out onto a balcony which faced the observatory. We mustve been running late cos we missed sunset, but it was beautiful sitting there enjoying fab food and margaritas.
At 7.30 we were driven to the main entrance to the site for the Light show. This was the whole reason I booked this particular tour, and it was Incredible. As others have said, the story is only told in Spanish, but because of the tour and the show in the planetarium, you get the gist of what is happening. But the lights themselves are wonderful.
This is a very long day. We got back to our hotel at 12.30am, however it is such a wonderful tour, and we had such a fantastic guide in Delio, I would have done it all again the next day. Totally worth every single penny.
this was an excellent tour. our guide was both funny and very knowledgeable. our tour only had two couples which allowed us to move at our own pace. the evening light show was the perfect ending to our day.
The best tour we did in Cancun. Everything was perfect . The on- time to look at the hotel. The very attentive guide and knows all the history of the site . The sunset on the balcony of the hotel and finally, the evening show in the pyramid of Chichen Itza. Undoubtedly worth every dollar paid .
Excellent tour guide Mauricio giving personal one-on-one service taking care of every need and providing an abundance of history and information.
Our tour guide was Faustino and he was very, very good. He made sure that the staff at Mayaland Resort took very good care of us in between tours at Chichen Itza.
He gave us a very good background and history about the Mayans and Chichen Itza as well as a lot of anecdotes. The planetarium show was very nice as well as gave us a visual history of the Mayans and how they integrated the stars and skies in their lives.
The only hitch was that the Lights and Sound Show did not push through because something went wrong the night before and they were not able to fix it in time. Other than that, everything went really well and I would highly recommend this tour to people who want a relaxed but very informative visit to Chichen Itza.
Can't wait to go again. Felt very pampered! Would love to have spent more time walking around the ruins but all in all a fantastic trip. The highlight was, of course, the evening light show. A great way to end a wonderful day. Our tour guide and driver were amazing. Highly recommended excursion. You won't get the light show with any other group as far as I am aware.
everything went great with tour beginning with our scheduled pickup and ending with our return. For all the food and drink we consumed this was a bargain. Our guide was very informative, except the limited interaction with imputs from myself and guide. Otherwise the tour was very informative and creates more reason to study on the subject ot the tour
Excellent tour! Our tour guide, Mauricio wad amazing! Small group of 4, really made us feel like VIPs. The food was awesome.
All the tour was wonderful the Driver Don Benito and the Guide Don Delio were excellent hosts for all day tour. The food was delicious and the attention from everybody was remarkable. The night show was amazing and breathtaking.
excellent trip, from being picked up at 11am to being dropped off at 11pm...
small group of 5 of us so we had plenty of time with Mauricio the guide who was very enthusiastic and knowledgable. Chichen Itza was spectacular in the day and the sound and light show (although in Spanish with no English translation...yet) was equally interesting. Plenty of good food and attentive waiters at the lunch and dinner breaks, and the Margheritas were a good way to round off the evening!
Perhaps more time could have been squeezed in at Chichen Itza for sightseeing without the guide, but that's a small gripe. Recommended.
My husband and I were picked up promptly by our tour guide, Delio, and our driver, Enrique, at our hotel. We were immediately greeted and offered cold drinks. There was one other guest on our tour so we each had plenty of space in the nice, clean, air-conditioned van. Delio and Enrique were both very friendly. Delio was very knowledgable about the Mayans and spoke very good English.
We arrived at Mayaland for lunch after our near 2.5hr van ride from Cancun. We each had our option of appetizer and entrée and drink. My mayan sampler plate was not to my taste, but the lime soup was reported to be good. The margaritas were also good. Delio guided us to the historical sites and educated us on the significance of the symbols and sites. It was quite warm and be sure to wear comfy walking shoes. After our brief walkabout tour, we headed back to Mayaland for an educational video in the Mayaland observatory dome. It was quite good and explained the belief system of the Mayans and their complex numerical and astrological systems.
Afterwards, tapas and refreshments were offered while we enjoyed the sunset and view of the archeological observatory on the terrace at Mayaland.
We then traveled to the Light and Sound Show at the biggest pyramid at Chichen Itza. We had 15 minutes or so before the "gates" opened, so we shopped around some of the tables outside the doors. This wound up to be some of the best priced souvenirs on our whole trip (including Isla Mujeres and Cancun). I got a lovely 0.925 silver bracelet for approximately $16 after a little haggling. In the centro market in Cancun, a very similar bracelet was priced $70! They also had obsidian carvings WAAY cheaper than the little souvenir shop in Mayland itself.
The light and sound show was AMAZING! It's all in Spanish, but I think they are working on getting English headsets... Even so, well worth it! The images projected onto the big temple were so sharp and beautiful. MUST SEE!
Tour was good! Rosendo the guide was great! However the planning/organization of the hotel pick ups was really bad. We were picked up on time in Cancun, but the two couples in Playa del Carmen were picked up very late due to the driving distance. This resulted in not enough time at Chichen Itza site before the 5pm closing. We needed at least another 30-60 minutes before heading back to the hotel for the included tapas and margaritas.
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