Xel-Ha All-Inclusive Day Trip from Cancun - Reviews

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Rakesh

5 star rating: Highly Recommended
January 2018

Amazing relaxing tour and lots of fun activities,don't forget to visit lighthouse.

doobi.x

5 star rating: Highly Recommended
August 2017

A pretty good park. It is like a huge jungle around a lake. The lockers and towels are free to use. There are a few different restaurants, all buffet style, with alcoholic and non-alcoholic drinks all included. The activities included snorkeling, cliff jumping, tubing, zip-lining, a really tall water slide shaped like a lighthouse, and some caves/cenotes to check out. The shuttle picked us up from our hotel at 7:30am, arrived at the park around 9:30am, and took us back to the hotel at 6pm.

There are a ton of other activities that can be scheduled but cost extra pretty expensive. These include walking with dolphins, swimming with dolphins, stingray encounters, swimming with manatees, zip-biking, riding a speedboat, etc. I didn't book any of these extras.

Tip: USE BUG SPRAY. I got a ton of mosquito bites from this park, so many that it looks like I have the chickenpox.

Simon B

5 star rating: Highly Recommended
August 2017

This was an amazing trip to take, there is a lot to fit into one day but we managed to spend time snorkelling in the huge lagoon where we saw lots of different varieties of fish. Our daughter then did the dolphin experience, which was magical, and a must for anyone who hasn't done this before. Be warned though, the photo packages for the dolphins are very good, but also very expensive so make sure you take extra money if you want these. We then went on the Adrenalina speedboat which was absolutely wild, great fun, and a must for all thrill seekers, The day was rounded off with a relaxing float down the lazy river where we passed cliff jumping and zip lines. Lockers, showers and towels are all provided and the food and drink is plentiful and pretty good. Overall this trip was excellent value for money.

Enrique M

5 star rating: Highly Recommended
June 2017

Awesome experience....a must do item when traveling in Mexico. Plenty of food and activities for a couple or family.

kay B

5 star rating: Highly Recommended
April 2017

We had so much at the park!! It wasn't enough so we love to go back again next time!!
This was most memorable time spent with my kids for a long time

Francisco J

5 star rating: Highly Recommended
February 2017

This is a nice tour, we were pick up on time, on the way to Xel-Ha we were given an explanation of what to expect when you got there, and they told us where to meet after the park for the ride back to the hotel... Everything worked as advertised and as expected, the crew was helpful through the ride...

Once a the park, all the staff is great, it is a beautiful park, they have great food, plenty of things to do and spaces to relax... The river ride is awesome, and there is plenty of snorkeling and activities to keep you busy all day... Great experience, worth every cent, highly recommended...

suminw1116

5 star rating: Highly Recommended
December 2016

great service

Shirley L

5 star rating: Highly Recommended
December 2016

We had a fantastic day ,recommend this to everyone.

wilkinsonjames5

5 star rating: Highly Recommended
August 2016

lovely day out here, my grandson loved it

Donna T

5 star rating: Highly Recommended
July 2016

Always a fun time at Xel-Ha! I appreciate Viator. I always know that I will get picked up promptly and have great people transporting us.

ttasker United States of ... 

5 star rating: Highly Recommended
July 2016

This tour was great! We are a family of 5 with a 20 yr old, a 16 yr old and a 9 yr old. The obstacle course and zip lining was a huge hit with the kids! We loved the snorkeling and seeing the huge sting rays and other colorful fish. We saw the most fish and sting rays towards the bridge.

Lynn D

5 star rating: Highly Recommended
July 2016

Sea Trek was very good. All inclusive food is Okay. Dolphin interaction was good for young and old. Park was clean and well maintained. Staff was friendly and helpful.

Lacey C

5 star rating: Highly Recommended
June 2016

This is a mixed review because we loved Xel-Ha but you need to seriously rethink if you are booking this from Cancun. The original bus took us one hour to pick up everyone from the different hotels THEN we were switched to another bus that took another hour and a half to get to Xel-Ha. Once we got there, our tour guide tried to upsell us on everything under the sun and ate up another almost 20 minutes of our time. When you only have a day, 2-1/2 hours on the bus and 20 minutes listening to upsales is too long.

The park itself is beautiful and pristine. We loved it! Good snorkeling is found where you see the fish flags throughout the park. Our favorite was the lazy river and floating through the mangrove forest canopy - truly breathtaking! I wouldn't hesitate to recommend this park if you were traveling from Playa del Carmen. I would not recommend this park if you are traveling from Cancun. You lose too much of the day on the bus. Should you decide to do it anyway, take clothes to change into once you are done swimming. It will make your travel time much easier on the way back!

Venessa T

5 star rating: Highly Recommended
June 2016

We did the Xel-Ha trip. We had so much fun. The snorkeling was was fun. My favorite was the zipline. I was very impressed how organized they were with transportation. The food and drinks were great. Would highly recommend to this excursion.

cmartin

5 star rating: Highly Recommended
June 2016

What a great way to spend the day relaxing in the water and sun of these natural rivers and water ways. They picked me up at the agreed upon location, and after organizing everyone, we were on our way. It was nice not having to worry about how to get to the Xel-ha, and since everything was included even adult beverages, I didn't have to worry about carrying a wallet or paying, except for the extra activities at the beginning. It also seemed like we got in without having to wait in a huge line. In all, I would definitely recommend this tour.

Denise M

5 star rating: Highly Recommended
May 2016

Xel-Ha is a must see if you and #39;re traveling to Cancun. They picked us up promptly from our hotel and were very organized when it was time to go back to our hotel. Xel-Ha is amazing, I highly recommend doing the the dolphin trek, a one of a kind experience. The all inclusive buffets were really good!

Dunniedunbar

5 star rating: Highly Recommended
January 2016

This was a full fun day with lots to do. Park is very pretty, snorkeling and tubing was a blast. The all-inclusive was great. Very well organized.

Michael E

5 star rating: Highly Recommended
October 2015

Loved this place, the snorkelling was excellent and so was all the other activities

Josh F

5 star rating: Highly Recommended
October 2015

Xel-Ha is an amazing place. There is so much to do at the park. The park itself is extremely clean, well marked and with our tour the food and drinks were all you can eat/drink. We highly recommend this excursion. Great for families or couples.

April G

5 star rating: Highly Recommended
September 2015

Absolutely worthwhile doing. We are a couple in our early 50s and kept up with the younger crowd. I highly recommend doing this adventure.

Dawn F

5 star rating: Highly Recommended
August 2015

This was a beautiful experience for our family of six including four teenaged boys. The trip from start to finish was highly organized and efficient. We were picked up promptly at our hotel in the morning. Travel to Xel-Ha was easy with a brief video on the bus trip about 90 minutes from the Hotel Zone in Cancun to inform what the park offered. The park was absolutely beautiful - very natural but well organized so we could find our way around. Aquatic sealife was everywhere - you could see gorgeous tropical fish as you crossed bridges to get to the different portions of the park. The park was well marked with different colored trails to identify where different activities were. We purchased the all inclusive package which included breakfast, lunch, and snacks and drinks of course. The food was absolutely delicious and well beyond our initial expectations. The service was terrific. The best part of course was the snorkeling. We took the Stingray SeaTrek tour, and it was great. I was able to wear my glasses, and we were able to touch several stingrays that swam into the area. There were divers with our group who helped direct us into the water, through the walk, and back out again. Truly something I never thought I'd try but it was a great memory for all of us and we felt more comfortable snorkeling later in the day as stingrays came through the area we were swimming in. We also did the zipline bike tour which was fun. We probably would have been happier just doing the stingray tour and snorkeling the rest of the day as having a schedule of activities kind of broke up the relaxing rhythm of the day. My suggestion would be either to just snorkel as there are a TON of places to do that and see many types of fish OR pick one tour and get that done as early as you can to allow yourself more time to relax. We also bought waterproof cameras and reef proof sunscreen on Amazon.com before we came and saved that way. Highly recommend this trip!

kellygardner456

5 star rating: Highly Recommended
August 2015

Amazing day! So much to do that we ran out of time to see everything. We wanted to swim with dolphin but by time we got there all extra activities had sold out so if you are thinking of booking one of these maybe book with rep at hotel instead to prebook as we arrived at 10:30. All reasonably priced I think they were between 1000-1500 pesos. Definitely buy the photo package 1200 pesos for 2 people and throughout the site their are photographers and cameras where you can take your own photos unlimited and at the end of day they are put on a pen stick, its all very clever using the barcode on your wrist band! Food and drink unlimited very nice! Lazy river to snorkel or tube down, zip wire, rope courses over water, cliff jumping and lots of fish! Shop around for cheapest price as everyone is picked up by the parks coaches regardless of who they book with. Everyone leaves at 6 so get a full day of fun.

Amrita C

5 star rating: Highly Recommended
April 2015

This tour was amazing!

Roblyn United States of ... 

5 star rating: Highly Recommended
January 2015

This was our second visit with our two daughters. Had a great time and did more this visit. I highly recommend this tour. It reminds us of Amazing Race and Survivor TV shows.

Kevin W

5 star rating: Highly Recommended
August 2014

Xel -ha was beautiful and a great park for the entire family. We had a great time and would highly recommend this to anyone.

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