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I had a good, careful driver who spoke English, and delivered me right to the airline check in area. He assisted with luggage, and was very professional.
When my party departed the airport we met this friendly smiling face with our names on a plaque card waiting for us outside the terminal. Our bags were placed in the vehicle and we had pretty nice ride to the hotel, with interesting conversation from the airport to the hotel.
Driver was right on time, and met me in the hotel lobby. Nice, clean car, and he got me to the airport in plenty of time. He told me where my airline counter was located, and helped with luggage.
Driver was 20 minutes late in picking me up which kept me on edge wondering whether he was going to pick me up at all, but nonetheless I made my flight with plenty of time to spare.
The tour was very informative. The guide was excellent and the pace was good. the guide even recommended a restaurant for dinner and had the driver drop us off very near the restaurant while returning the other travelers to their hotels. I would recommend the tour.
transfers airport to hotel - great guys!!!! punctual, courteous! Will use this service again!
The driver picked me up from my hotel promptly and directly to the airport. Driver was friendly and the service was excellent.
It is the only wat to go to and from the Airport , The driver was very friendly and spoke good English.
Arrived from Panama on time to Cartagena. Driver was there waiting for me outside of customs.
He took me to my hotel and also was my return driver back to the airport.
I never had to share a ride which I must say was nice.
Very friendly even though both of us could not understand each other. I shopped prices and they were all over the spectrum from $100.00 to $70.00. Viator came in as the cheapest.
I would recommend Viator to anyone to anyone for transportation purposes.
Car was clean and the driver was professional.
I would have used their other options (say for trips to sights) but like most companies they charge extra for single travelers.
We took a shuttle bus from our Cartagena hotel to the airport. We sent two emails to the local shuttle bus company to confirm pick up within 24hr period. While the shuttle bus collected us from our hotel as expected, we didn't receive a response, therefore we estimated when the shuttle would arrive.
The van never showed up. We had a confirmation email the night before pick up and we waited 40 minutes later than pick up time but the van never arrived. It was a rotten experience. We tried to call, but we either got a hang up or a message machine. It was the second tour that week that Viator never showed up for. Really poor.
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