Charleston Harbor Sunset Cruise

James, thank you for the great review! We are so glad that y'all had a great time on the sunset cruise! We appreciate you sharing your experience. Hope to see you aboard the Palmetto again soon.

Hi Windy. We are sorry that you did not enjoy the Sunset Cruise. By design, it is not a guided tour of the Charleston Harbor. It is meant for one to be able to relax, take in the sights and sounds and hopefully enjoy a beautiful sunset while on the water. However, our Captains and crew are more than happy to point out specific landmarks and answer any questions. The parking situation is explained in detail with an interactive map to guide you directly to our location on our website. We also have a phone with the number on your voucher in which our reservationists are always happy to assist. There is construction of the new International African Museum that is currently underway and multiple boats that leave from the Charleston Maritime Center which can cause confusion. We do have signage in the area to try and alleviate confusion but have found that some folks do not pay attention to it. However, we are in the process of having more signs made! Our boat is an open boat that can accommodate 49 passengers. The night of your trip we did not have full capacity. As more and more states open up, people will need to make decisions based on their own level of comfort as it pertains to COVID. We are an outside business and are following the appropriate guidelines. Again, we are disappointed that you did not enjoy your experience and hope that you enjoyed your stay in Charleston.

Kristen, thank you so much for your fabulous review of the sunset cruise! We are delighted that the entire family loved it! Thank you so much for giving our staff a shout out too. Captain Rob and Smiley do an outstanding job as do all of our staff. Thank you again for your recommendation. It means a lot...We hope to see y'all aboard the Palmetto again soon.

Gerri, thank you so much for taking the time to share your experience. We are so glad that y'all had a wonderful time. It was definitely a bit chilly for this time of year. We sincerely appreciate your recommendation! Thanks again!

We are so glad that y'all enjoyed the sunset cruise and appreciate the great review! Yes, the weather this week has been unseasonably cool for this time of year. It definitely helps to have a jacket just in case.

Michelle, Thank you so much for the great review! We are so glad y'all enjoyed the cruise. Yes, it has been a problem. We check the names on the reservation manifest to ensure we have everyone. The other tour company is much larger than us and does not do this. We have addressed this with them. We do have signage but it doesn't always work. We are hopeful that after the construction, this problem will be resolved. Thanks for letting me know about the guide and the facts he presented. I will address this. We hope to see y'all aboard the Palmetto again soon. Thanks again

Scott, we are so glad that you enjoyed our sunset cruise and appreciate you taking the time to give us a great review! Yes, we agree that Smiley does a great job!

Gail, thank you for the awesome review! We are so glad that you enjoyed the sunset cruise and appreciate you sharing your experience. Hope to see you aboard the Palmetto again soon.

Julie, thank you for sharing your experience. We are so glad that you enjoyed the sunset cruise in spite of a few scattered showers. And glad the dolphins entertained you with their whimsy. We hope to see you aboard the Palmetto again under blue skies!