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This is an amazing opportunity to be so close to pandas. I couldn't believe I would be face-to-face with a panda, so close that I could feel their breath while feeding them. All the chores we performed were easy and fun. Our super guide, Jenny, was very knowledgeable of the Panda Center as well as Chengdu. Sam, from Samtour, always responded quickly to all of my questions. Thank you Jenny and Sam for making our visit so magical and memorable.
We booked this tour two days in a row and were so glad we did. We'll do this again on our next trip to China. This was definitely the highlight of our trip.
This was a breathtaking experience. Special thanks to my tour guide, Jenny. She and the driver picked me up from my hotel in Chengdu City and drove me 90 minutes away. Jenny was with me the entire day and took amazing photos and videos of meshe wasnt allowed to come pet/hug the panda with me, but the staff took photos and videos for me with my iPhone. Volunteer work was easy and not demanding at all. Great exposure to the pandas and seeing truly a magical place.
This was a great experience. You do get up close and personal with the pandas and the knowledgeable panda keepers. The buffet lunch is local food and fantastic. The guide and driver made this experience exceptional Thank you Worlay and Mister Pan. I would recommend this to any panda or animal lover and any US residents who want to see Bao Bao she looks great. Thanks Samtour, for a great day.
Awesome and just the best thing ever. This is a once in a life time chance and I enjoyed every moment. It was educational as well as fun. The lovely lunch was a bonus.
My only complaint was the hot polyester green shirt we had to wear. Everything else was perfect. Cleaning panda poo wasn't too hard and was interesting. Of course feeding the pandas was amazing. And surprisingly scary being so close to them. Plus they give you two chances to get the best pics possible. The hour long documentary is very interesting. And walking around the grounds and seeing pandas at play was awesome. We did have to wait in the office a couple times in between activities but we made friends with the other volunteers so we were never bored. And the Chinese cafeteria food was great and plentiful.
I would give this tour higher rating if this was possible. The three of us who did the tour together, are still overwhelmed with the experience of working so closely with the pandas. Our guide took excellent pictures of our adventure.
Would rate it 6 stars if possible. An amazing experience and one that shouldn't be missed. It isn't some lame just stand around and do nothing experience. You actively participate and it is fulfilling in many ways. This was the best thing my wife and I experienced during our visit.
Amazing day! Up close and personal with the pandas! Paying to hold panda was excessive but all the money goes to the sanctuary so it and #39;s worth it. Wonderful creatures!
I would give this 10 stars if only I could!!! On a trip of superlatives, this stood out as the most magical one even though my partner did at some point trip and broke her wrist, sigh. Neil, our tour guide, was simply fantastic...he took such excellent care of us, at times I was trying to figure out how to smuggle him back home. Transportation was in a clean and spacious Land Cruiser, all of our memories were captured expertly by him on photo and video. The experience itself starts after appropriate gear is distributed and donned with cleaning out the Panda enclosures predictably messy in the morning. It was at this point that my partner tripped over a piece of bamboo, took a fairly hard spill and incurred a hairline fracture on her wrist which we didn't find out about until our return. Neil as well as the staff at the center couldn't have been more attentive, sourcing ice and generally tending to her every need. Not letting bad luck get in her way, we continued the day: the two feedings were our absolute favorite as these are not rushed. The photo opp which we added on on-site and in my mind, is a must...how many times in your life are you going to get THAT opportunity was not too rushed, either, but this depends on the number of participants: they use one panda and feed him/her bamboo shoots which will only keep them occupied for so long. This time must be divided among the participants...luckily, we had relatively few as it was off-season. You get a lot of opportunity to watch the Pandas between chores and the younger ones are very active and playful, especially after they had their lunch. Our own lunch was very flavorful and it was really fun being part of the staff, all of whom tried their very best to ensure that everyone had a good experience. After the day, we decided to have some x-rays taken at a local hospital unfortunately, they did not reveal the fracture because of the position it was in and this added a substantial amount of time. Neil stayed with us the whole time, translating and expediting the process...really, a gem of a tour guide and the crown jewel of things to do in China!
Words will not express the joy and knowledge we gained from this experience. We felt part of the crew of this extraordinary reservation. They shared so much knowledge and understanding about the Panda and its unique evolutionary path. This was a wonderful experience for us and we hope more of you can contribute to this worthy cause, one that fills the soul.
David B United States of ...
A very unique and educational experience with hard work involved. We were lucky to visit on a rainy day when the pandas were their most active. Our guide was helpful and friendly throughout the day and we had an amazing, one-of-a-kind experience.
My wife and enjoyed this very much. It was such an awesome experience! We ended up paying for one picture with the panda once we got there. The money goes back to the Reacue Center so felt it was a worthy cause. Worley was a great guide and never left our side. Would hightly recommend this tour.
Once in a lifetime experience! This is currently the only place in the world that allows such close contact with such an amazing animal. Sam's email communications were quick and spot-on. Our fabulous guide Worley and our driver met us in our hotel lobby right on time and we enjoyed a pleasant drive through Chengdu and out to the more rural town of Dujiangyan. Along the way we had the pleasure of Worley's company and discussed the past, present and future of Chengdu. This one on one cultural exchange is something my wife and I value during our international travels as much as the must see sights. Worley is a terrific guide and she stayed with us throughout the day to help translate with the Panda center staff and take pictures for us. We helped our keeper care for two Pandas throughout the day, cleaning their outdoor and indoor enclosures, clearing the old bamboo and unloading and prepping the fresh bamboo. The two hand-feeding sessions were incredible and we had the opportunity to see the majority of the other Pandas during our tour of the grounds later in the morning. Note, do not go in the afternoons during the summer as most of the Pandas will be beating the heat indoors. The photo session with the 2 year old Panda was unforgettable and worth every penny especially since most of the funds go right back into the center and breeding efforts. Lunch at the onsite cafeteria was simple but delicious and we had plenty of time to take a breather in the 97 degree F heat of late August. If you're even considering this tour, book it, you won't regret it!!!
I had brilliant day volunteering at Panda Rescue Center. This is by far the best thing to do in Chengdu
This is an amazing five start experience and family friendly. The staff were helpful and knowledgable, worth every penny! Def do the photo with a panda portion -- the absolute best!
Angela H United Kingdom
This is an expensive day, especially if you have the photo too which I did and would highly recommend, plus much of that cost goes towards the wellbeing of pandas, but it is an amazing once in a lifetime, must-do, experience. cant recommend enough. This day will stay with me forever... but I do love pandas!
This tour is expensive but worth it! It gave my daughter and I opportunity to get close to the pandas. We had great fun feeding them...even cleaning the poop in the cage.
what a fantastic day - up close to the pandas! Not too many people, so perfect for those also to the pandas experiences, feeding them by hand etc. The work programme was pretty relaxed and low energy if you wanted - broke the day up nicely, great lunch in the workers canteen, excellent food! Overall a real highlight of our China/Tibet trip and highly recommended. our guide was a star, spoke excellent English and very helpful and knowledge able etc.
Great experience and great tour. Expensive but in the end, worth every penny. Picked us up on time in the morning from hotel in a clean spacious car. We went to a panda center about 1.5 hours away which is not open to general public. Only organized tours. In 8 hours, maybe only saw another 30 tourists. No crowds but tons of pandas. We got to clean the cage a little, feed pandas, walked around and ate lunch with the local workers. The best thing was we paid the additional RMB 1,800 for our kid to sit with panda. The panda even looked over and put his paw on her at one point. Amazing. Such a wonderful day.
This was a brilliant day, we helped to look after pandas all day had a lovely lunch and my daughter and me had photos with a 2 year old panda. This tour was organised through Samtours and Sam picked us up from our hotel and looked after us all day at this wonderful place. We used Samtours all week including airport transfers. We had an excellent driver Mr Cheung and Andy, Lilleth, Rosa and Carol were our tour guides. We had a brilliant time in Chengdu with wonderful memories. Thank you Sam
Very interesting day of work. My center guide was very knowledgeable and I learned much about the Pandas. When you volunteer to work, you work! It was a once in a lifetime experience and I was glad that I could help support the Center.
This entire experience was a bucket list for me, not only did I get to touch a Panda, but I had the chance to feed a few of the Pandas. on the down side to this tour was that I thought I was going to the Chengdu but I was in Wolong, I was nice was because it had way less tourist. You really don't hold a Panda, you sit next to them, but I totally understand, 1 1/2 year old Panda that is some what wild. overall I would do it again because I turned from 33 to a kid again.
Note from Viator: Please note, the itinerary of this tour has changed since this review has been posted. The opportunity to hold a panda is no longer available to ensure the health and well-being of the animals.
Lina Stock USA
Volunteering to work around the Panda's for a day was a magical experience. If you are looking for something different than the typical visit to the research center, don't hesitate to book the volunteer program.
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