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Elisabeth M

5 star rating: Highly Recommended
November 2016

Words will not express the joy and knowledge we gained from this experience. We felt part of the crew of this extraordinary reservation. They shared so much knowledge and understanding about the Panda and its unique evolutionary path. This was a wonderful experience for us and we hope more of you can contribute to this worthy cause, one that fills the soul.

David B USA

5 star rating: Highly Recommended
November 2016

A very unique and educational experience with hard work involved. We were lucky to visit on a rainy day when the pandas were their most active. Our guide was helpful and friendly throughout the day and we had an amazing, one-of-a-kind experience.

Gregory W

5 star rating: Highly Recommended
September 2016

My wife and enjoyed this very much. It was such an awesome experience! We ended up paying for one picture with the panda once we got there. The money goes back to the Reacue Center so felt it was a worthy cause. Worley was a great guide and never left our side. Would hightly recommend this tour.

doug

5 star rating: Highly Recommended
August 2016

Once in a lifetime experience! This is currently the only place in the world that allows such close contact with such an amazing animal. Sam's email communications were quick and spot-on. Our fabulous guide Worley and our driver met us in our hotel lobby right on time and we enjoyed a pleasant drive through Chengdu and out to the more rural town of Dujiangyan. Along the way we had the pleasure of Worley's company and discussed the past, present and future of Chengdu. This one on one cultural exchange is something my wife and I value during our international travels as much as the must see sights. Worley is a terrific guide and she stayed with us throughout the day to help translate with the Panda center staff and take pictures for us. We helped our keeper care for two Pandas throughout the day, cleaning their outdoor and indoor enclosures, clearing the old bamboo and unloading and prepping the fresh bamboo. The two hand-feeding sessions were incredible and we had the opportunity to see the majority of the other Pandas during our tour of the grounds later in the morning. Note, do not go in the afternoons during the summer as most of the Pandas will be beating the heat indoors. The photo session with the 2 year old Panda was unforgettable and worth every penny especially since most of the funds go right back into the center and breeding efforts. Lunch at the onsite cafeteria was simple but delicious and we had plenty of time to take a breather in the 97 degree F heat of late August. If you're even considering this tour, book it, you won't regret it!!!

Suchirana S

5 star rating: Highly Recommended
July 2016

I had brilliant day volunteering at Panda Rescue Center. This is by far the best thing to do in Chengdu

Kelli G

5 star rating: Highly Recommended
May 2016

Not to be missed!

Karen F

5 star rating: Highly Recommended
April 2016

This is an amazing five start experience and family friendly. The staff were helpful and knowledgable, worth every penny! Def do the photo with a panda portion -- the absolute best!

Angela R

5 star rating: Highly Recommended
November 2015

This is an expensive day, especially if you have the photo too which I did and would highly recommend, plus much of that cost goes towards the wellbeing of pandas, but it is an amazing once in a lifetime, must-do, experience. cant recommend enough. This day will stay with me forever... but I do love pandas!

mliu01

5 star rating: Highly Recommended
August 2015

This tour is expensive but worth it! It gave my daughter and I opportunity to get close to the pandas. We had great fun feeding them...even cleaning the poop in the cage.

BA pwd

5 star rating: Highly Recommended
June 2015

what a fantastic day - up close to the pandas! Not too many people, so perfect for those also to the pandas experiences, feeding them by hand etc. The work programme was pretty relaxed and low energy if you wanted - broke the day up nicely, great lunch in the workers canteen, excellent food! Overall a real highlight of our China/Tibet trip and highly recommended. our guide was a star, spoke excellent English and very helpful and knowledge able etc.

William S

5 star rating: Highly Recommended
May 2015

Great experience and great tour. Expensive but in the end, worth every penny. Picked us up on time in the morning from hotel in a clean spacious car. We went to a panda center about 1.5 hours away which is not open to general public. Only organized tours. In 8 hours, maybe only saw another 30 tourists. No crowds but tons of pandas. We got to clean the cage a little, feed pandas, walked around and ate lunch with the local workers. The best thing was we paid the additional RMB 1,800 for our kid to sit with panda. The panda even looked over and put his paw on her at one point. Amazing. Such a wonderful day.

Susan M

5 star rating: Highly Recommended
October 2014

This was a brilliant day, we helped to look after pandas all day had a lovely lunch and my daughter and me had photos with a 2 year old panda. This tour was organised through Samtours and Sam picked us up from our hotel and looked after us all day at this wonderful place. We used Samtours all week including airport transfers. We had an excellent driver Mr Cheung and Andy, Lilleth, Rosa and Carol were our tour guides. We had a brilliant time in Chengdu with wonderful memories. Thank you Sam

ed m

5 star rating: Highly Recommended
October 2014

Very interesting day of work. My center guide was very knowledgeable and I learned much about the Pandas. When you volunteer to work, you work! It was a once in a lifetime experience and I was glad that I could help support the Center.

neu_jn USA

5 star rating: Highly Recommended
September 2014

This entire experience was a bucket list for me, not only did I get to touch a Panda, but I had the chance to feed a few of the Pandas. on the down side to this tour was that I thought I was going to the Chengdu but I was in Wolong, I was nice was because it had way less tourist. You really don't hold a Panda, you sit next to them, but I totally understand, 1 1/2 year old Panda that is some what wild. overall I would do it again because I turned from 33 to a kid again.

Note from Viator: Please note, the itinerary of this tour has changed since this review has been posted. The opportunity to hold a panda is no longer available to ensure the health and well-being of the animals.

Lina Stock USA

5 star rating: Highly Recommended
September 2014

Volunteering to work around the Panda's for a day was a magical experience. If you are looking for something different than the typical visit to the research center, don't hesitate to book the volunteer program.

damon.lieu

5 star rating: Highly Recommended
August 2014

An excellent experience for me and my wife. We absolutely love pandas. We had a chance to feed the pandas two different times and spend a lot of close up time with them. The panda holding was something we will remember for the rest of our lives. The whole experience was unrushed and was exclusive the day we were there. My wife is already talking about doing the experience again on a future trip to China.

Note from Viator: Please note, the itinerary of this tour has changed since this review has been posted. The opportunity to hold a panda is no longer available to ensure the health and well-being of the animals.

Kim-maree K

5 star rating: Highly Recommended
July 2014

THE PANDA TOUR WAS FANTASTIC

Carolyn B

5 star rating: Highly Recommended
May 2014

I booked this activity for my two teenage boys, husband and self. It was "amazing."
To be that close to the Pandas and hand feeding them was a memory we will all cherish. Well worth every dollar paid as you are taken behind the gates where the general public aren't allowed to access.

Cathy T

5 star rating: Highly Recommended
April 2014

Awesome experience. If you want to be able to get behind the scenes and feed Pandas, prepare their bamboo food, clean up their enclosures, a volunteer day is a great way to do it. My English speaking tour guide picked me up at my hotel in the morning. It's roughly a 2 hour drive from Chengdu. When we arrived we walked around viewing Pandas for a little while before I put in the overalls and gloves and reported for 'duty'. There were 6 volunteers that day and we got bamboo ready to feed them, swept and mopped up, then it was time to take turns feeding one of the Pandas. Then I had free time for the guide to show me around the facility to view other Pandas in their enclosures. Periodically during the day I went back for more duties and feeding Pandas. Had a delicious lunch with my guide and driver across the road (with free wifi too). Whilst I would have loved to have taken a photo holding a Panda, the cost was too much for my budget. As a volunteer I was able to take as many photos as I wanted while they were being fed and feeling their warm breath on my hand while feeding them and hearing their sounds of contentment when eating the food - especially apples being their favourite was such a special experience I will treasure.

Note from Viator: Please note, the itinerary of this tour has changed since this review has been posted. The opportunity to hold a panda is no longer available to ensure the health and well-being of the animals.

Jennifer S

5 star rating: Highly Recommended
December 2013

The tour guide was excellent and personlized the trip for me adding in a nice hike in a local gorge on the way back.

Sydney G

5 star rating: Highly Recommended
December 2013

Such a fantastic day, I was traveling by myself and this tour completely made my weekend. My guide so sweet, spoke perfect English and was really knowledgable about the center. Would do this again in a heartbeat.

janetwoollard

4 star rating: Recommended
July 2016

This was a very enjoyable day, however, there was a lot of waiting around without anything to do. Our guide was very good, she ensured that we had a full day at the rescue center and ensured that we were able to take part in all activities.

Larry T

4 star rating: Recommended
January 2014

Fantastic day - wonderful access to the pandas but no one would answer my question of why they are breeding all of these pandas in captivity with no viable plans of releasing them back to the wild.

Martin S

3 star rating: Worth doing
August 2015

Any experience not to be missed. The facility is developing well but the process and managing volunteers still needs to be improved. In addition a better transportation option of getting from Chengdu needs to be established. Perhaps train and then private car would be much more efficient and faster.

MARIA T

2 star rating: It was OK, but could have been better
April 2014

It was great spending time up close with the panda, but I wouldn't really call this a volunteering experience. Also the guide provided was not very knowledgeable or needed really, as the panda centre provide their own guide. I wouldn't recommend this, tour to other especially considering the price

Note from Viator: Thank you for your feedback, and apologize for any inconvenience that was caused. We have contacted our local supplier to provide a better volunteering experience for our customers and there have been several new changes to the tour to allow this.

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