Excellent service I was the sole occupant of the van, they were waiting for me outside the arrivals hall ,very profesional service
Transportation was very good, driver was nice and knew the area.
Rosalie G USA
Woman was there to meet me on arrival. Took me by cab to my hotel alone and I booked a further tour with the company. They were excellent.
Very helpful. Help us to check in and transfer property to Bangkok and return to Japan.
A rep meets you and then takes you to the driver but goes in the car with you...tells you a bit about the area and even walked me into the hotel and helped me get into the right line. This is great as when you first arrive into an unfamiliar country/language/setting etc....plus more importantly, they were right there waiting upon exiting the baggage claim. Van was the rep and he was great.
This worked out perfectly for us since we had people arriving at different times but all within a short time of each other. The driver/guide was easy to find and helpful in getting us acquainted with the city. He made sure we were checked in and did not need anything else before leaving, since we arrived before the hotel check in time.
As a hotel transfer service this tour was excellent and worth the extra money (over and above a local taxi) for anyone visiting Chiang Mai for the first time.
Excellent. Driver was waiting with sign and I was the only passenger on that flight.
Excellent. We booked a shared transfer and got our own private van. This happened at all the stops in Thailand we booked with Viator. Excellent! The staff was always on time and very friendly. They always gave us a welcome to Thailand packet with a whole bunch of useful information and contacts.
I arrived late at night, 11:30pm. The taxi driver was already waiting for me with a name badge. I booked a shared transfer but I enjoyed the minibus on my own. The transfer to my hotel in the center of Chiang Mai was very quick (15 minutes). The taxi driver also had an information for me about my pick-up time for the tour on the next day.
Lani H USA
Very wonderful experience. We went on a tour later in the week with the same man that picked us up and he was wonderful!
Von C Australia
Easy to find the guide and good transport although, we were encouraged to do tours with them which were more expensive than others in the local area.
Excellent, very good guide
No hassle way of Getting to accommodation after arriving in a strange airport.
This was very pleasant as I was the only pick up and the lady was advising me of the tours I had booked on as well which saved me a phone call.
Very easy - driver waiting for us, nice van, air conditioning. Driver checked us into motel before leaving to make sure we were ok. Good service!
they were great at meeting us. The signed us up for a tour next day. Met the next day and could tell would do anything for us but we felt it was to expensive for the 3 of us. We could take a taxi for 3/4 less money.
Met at airport by the same person that took us on our tours, it was a good time to get to know each other before tours, nice comfortable van and trip.
Reginald T Australia
Efficient and on time. Clean air conditioned transport and attentive driver. Well worth doing.
Unfortunately, upon exit from baggage claim, I could not find anyone who had my name for transportation. When you exit the baggage claim area, there is an area that is corded off with people waiting for travellers, some were holding up placards with names on it. Walked by each person to show them my voucher but none had my information. Ended up going to the taxi kiosk at the airport located right there where the people were waiting for travellers and arranged for transportation to my hotel which is a set price depending on where in the city you are going.
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